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"Staff really helpful "

"The staff were wonderful, Amaury was the Bartender he put on an amazing Mezcal tasting which was fun and informative. He made my birthday special with a lovely cocktail. The private transfer was well worth it, very quick and easy from the airport to the dock of the hotel. The food was the best I have had at any hotel in Mexico. "

"We loved the location, quietness of the hotel and so close to all places. The hotel rooms and service was great except that the balconies need privacy for sure, a divider bit higher, can be a bamboo or higher concrete. We were just so close and looking at each other when we sat in the balcony with our neighbors. Also, rooms needs a kettle for sure."

"Great service, beautiful grounds and Danny at the beach bar was outstanding. "

"We wanted to stay near North Beach on Isla Mujeres. We also couldn't afford places like the Casa Del Jaguar. Na Balam is right across the street from CDJ and it's a sister hotel you walk through it for daily included Breakfast and to access the beach. (at less than half the price it's a steal) You also get a "RED BED" a dedicated space on the beach with queen sized red beds one for each room so you never have to worry about a nice place on the beach, you also get a secure bathroom and you're 10-20 steps away from the water. The hotel looks like you're walking into a jungle oasis, it has a lovely pool and hot tub, we didn't use either as the Caribbean was perfect day in and day out. North beach is famous for good reason, it's walkable 200 yards/meters out and still anywhere from knee/waist or chest deep, so refreshing and kind of perfect ! There are good food option on the beach, whether it be from Casa or any of the beach front restaurants all were solid option IMO. Around the corner you get a nice bakery (get there early for the best selection. a 4.9 rated burger place Pinchos, good burrito place Beach-in Burritos & more. You're also a short walk to the popular Hidalgo street ( & by short I mean 5 mins 11 from ParadICE Gelato the far end of the strip and next to the municipal square. We happened to hit Isla during Carnival it was loaded with street celebrations and we never felt unsafe. Value was good not great for food, and the food was good very good everywhere. "