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"Great service"

"This hotel is lovely, room was big enough, nice and clean and great view of Tower Bridge. The downside is the lifts! They do not work well and we ended up walking up the stairs to the 6th Floor because they were just not arriving. The breakfast was also not worth £22 each. However, we would not hesitate to stay again! "

"It was painless. The staff were friendly and helpful. I’d definitely stay here again"

"staff was amazing, super nice and helpful "

"Alexander welcomed us straight away as soon we walked in with a smile on his face, he also checked us in as it was quite busy at the reception desk. He was amazing, so welcoming and so interactive The room I stayed in was average, especially the bath tub, marks on the door, chipped , scratched furniture. Should not be called delux , not near "

"Excellent staff and facilities "

"(1) excellent service at check-in! I was allowed to check-in earlier. (2) something not working about the bathroom door, but the technicians fixed them, very professional!"

"Excellent hotel would stay again "

"A very compact room but very comfortable and I had a good nights sleep."