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"A really lovely comfortable stay"

"Lovely hotel, made special by the fabulous views of St James's Park."

"Booked with grey street as an upgrade to our usual hotel. We were not disappointed, in fact this will be our go to from now on, breakfast was absolutely delicious compliments to the chef, fresh pastries and poached eggs to perfection. Cleanliness of the room was superb. Everything was catered for including my request for a room with a bath and boy did they deliver. We will be back for sure. "

"A bit slow checking, lady at reception on the phone, whilst people were waiting to check in"

"Helpful at check-in. Used the pool, clean and nice."

"Like this hotel, nice and central. Had Sunday lunch in the restaurant, it was excellent. Stag y always friendly."

"Great service. Fantastic staff. "

"The hotel property is quite unique set in a former council building especially the bar and restaurant which are located in the former council chambers. The most striking feature of the hotel however is the excellent service provided by all of the fantastic staff. The location is unbeatable allowing you to easily explore the city centre and the river walk. Many excellent restaurants and coffee shops are within 500 yards and the city attractions are very walkable from the hotel. "

"Reception on arrival and departure efficient and friendly .Delighted to be offered a room upgrade which enabled riverside view Only meal we had being breakfast was fine, full English buffet style you can have as much or as little as you want ,with helpful restaurant staff Daily room house keeping excellent The hotel position is perfectly situated for all town amenities "