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Grey Street Hotel

3.5 star property
Hotel with a full-service spa, a quick walk to Castle Keep

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grey Street Hotel

Exterior
Couples treatment rooms, body treatments, hot stone massages
Deluxe Twin Room | Premium bedding, in-room safe, individually decorated, desk
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa
  • Bar
  • 24/7 front desk
The price is AED 237
AED 284 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property - evening/night

County Hotel & County Aparthotel Newcastle

Free WiFi
Restaurant
Gym
Breakfast available
8.6 out of 10, Excellent, (1000)
The price is AED 260
AED 313 total
includes taxes & fees
26 Jan - 27 Jan
County Hotel & County Aparthotel Newcastle

About the neighborhood

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Castle Keep - 3 min walk
  • Chinatown - 8 min walk
  • Quayside - 11 min walk
  • St. James' Park - 11 min walk
  • Gateshead Millennium Bridge - 13 min walk

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Flares - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

Hotel near Castle Keep
Located close to Tyne Bridge and Chinatown, Grey Street Hotel provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a deep-tissue massage, a body scrub, or a facial at the onsite spa. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), an elevator, and coffee/tea in the lobby
  • Concierge services, a 24-hour front desk, and 3 meeting rooms
  • Smoke-free premises, massage treatment rooms, and luggage storage
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms are individually decorated, and feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–10:30 AM: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Meeting rooms - 3

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday, and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Grey Street Hotel?

Grey Street Hotel doesn't offer parking.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grey Street Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grey Street Hotel located?

Located in Newcastle City Center, this spa hotel is within a 10-minute walk of Castle Keep, Tyne Bridge, and Chinatown. Quayside and St. James' Park are also within 15 minutes. Monument Station is only a 5-minute walk and Central Station is 5 minutes.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1001 reviews" "
Rating 8 - Good. 286 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Jan 2025

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location of this hotel and that there is parking really close by. Our room was on the street side and it was really noisy until late so if you have children I would recommend you check where your room is. But the rooms are clean and have nice facilities such as an iron and ironing board
Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Konstantinos, Kidlington, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Restaurants, bars, café everything is within easy reach. Great value. Staff was polite and smiling. Big room however very few furniture. If for example we had dinner in we would have trouble sitting down to it. No mains plugs next to bedside tables; it would either be the cell phone charging or the bedside lamps. And the lamps couldn't be used for reading either. Bathroom was good but a big step to get in and out of the tub. No handle either. Showerhead fixed to the wall which I find as a negative.
Stayed 1 night in Dec 2024

10/10 Excellent

Nichola, Aberdeenshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel, rooms were decorated lovely & everything was very clean. Had an issue with the shower on the first morning however the staff were quick to respond and organised another room for us to move to straight away.
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely weekend staff Friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Lap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handsome furnishings,linen,& building. Breakfast has moved to the basement instead of lovely dining room,so I did not eat,no room service even for coffee & pastries. Attic room with small window,good view of Grey Street. Shower over bath is awkward for elders. Poor wi fi,a nuisance. Took 3 requests to get my room heated. Very peaceful in the attic!
Stayed 1 night in Nov 2024

10/10 Excellent

Jamal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s was nothing I didn’t like about this hotel. Everything was perfect and clean. The staff behind the desk were extremely kind to us and the cleaners were lovely and did a great job, thank you so much to them. We will definitely be coming back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel
Stayed 3 nights in Oct 2024

2/10 Terrible

eunice

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room we checked into had a step up just inside the entry which was not lit or marked. I tripped on it, broke my ankle had to change 2 weeks of holiday plans at great expense- had to stay a second night in the hotel and they offered absolutely nothing for the inconvenience and suffering. Did not even offer to pay for the second night. Taking no liability whatsoever for a tripping hazard not marked. Shame on the Malhotra Group that owns this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, great location, fantastic breakfast, fantastic staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff were super polite and the junior suite was amazing, however I went down for dinner at 19:45 and was told the restaurant was no longer serving food. Apparently, dinner service closes at 19:30 and the kitchen fully closes at 20:00. This seems ridiculously early for a city centre hotel. Great location for a couple that can walk around and find a restaurant, but as a solo person wanting to eat in the hotel facilities, I think the restaurant timings might prevent me from booking this hotel again…..hence my 3 stars rating.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Affordable clean and modern city centre hotel well worth a stay
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, brilliant price for a lovely modern clean room, lovely friendly Staff, great breakfast. Only complaint was the shower head was small.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming, they went out if their way to help, rooms were quiet even in a Saturday night. Hotel very clean and modern
Stayed 2 nights in Oct 2024

10/10 Excellent

Isobel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michelle, Parkinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2024