Find Shopping Hotels in Solihull

"- customer service lacking - no luggage trolley - no room allocated, waited up to 15 mins for check in - Room dusty, and bathroom had not been cleaned at all - dried urine on floor and toilet - key card not working - rooms a bit of a maze - townhouse room - could hear the neighbours - parking supposed to be free, but received a parking ticket which now having to challenge"

"The hotel was lovely and staff were very friendly and helpful. The pool could of been cleaner and warmer but overall a great hotel in great location for what we needed. Bar food was great and nothing was over priced. Looking to book again in 2026 when going on holiday from Birmingham airport 🙂"

"The staff are always helpful when I check in here "

"Weekend away as mother and daughter to attend a show at the nec Located well- lively pub down the road which we attended food was amazing "

"We have stayed here many times and every time we have a great experience. The rooms are lovely, spacious and modern. The staff are always friendly (especially Lucy and Lynette :)) who will go out of their way to ensure your stay is perfect. The leisure facilities are also great with a nice big pool, sauna, jacuzzi and steam room. The buffet breakfast has great selection with a range of hot and cold options. Highly recommend!"

"Stayed one night Here. Pleasant. Was a bit noisy (I could here the heavy footed person in room on floor above me crossing floor to go to the toilet during the night - kept waking me up), and The coffee machine at breakfast had run out of milk (so no cappuccino). Minor things but room to improve easily. Otherwise, I had a good night here and would return. Thank you. "

"The public areas were really nicely furnished. The bars were well situated and staffed"

"For B&B it is excellent very cleàn over all perfect location, transport,and restaurant every thing easily nearby."