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"Absolutely adored this property, highly recommend booking a Mountain View room. There is also a shuttle to take you to areas you want to be in which is nice. Very clean, enjoyed the onsen as well! A great place to take a break from the bustling city. "

"From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great. Would highly recommend "

"Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!"

"We had such an amazing stay at this hotel, our stay was only two nights and we wish we could have stayed longer. Not only was the hotel clean, quiet, and easy to get to, but the view from our room was beyond amazing. The ammenities were so lovely, with a quiet onsen spa with views of Fuji, and easy access to a hiking trail that leads to a beautiful viewpoint up on the hills. If youre looking for a luxury hotel with once in a lifetime views of mt Fuji, this is the place for you. "

"Very good breakfast and dinner "

"Very nice hotel and great staff"

"Beautiful Mountain View, My cousin tried the Onsen and he loved it, restaurants are near by however most restaurants here close around 5 or 6 pm, hotel staff was very helpful in accommodating our needs and even calling us a taxi to the train station"