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"Great staff and accommodations. Food at breakfast was great. Onsen was excellent, including our balcony tub. Enjoyed our stay. "

"This ryokan is so beautiful, so luxurious, so simple and hospitable. The rooms are gorgeous and the views are better. The onsen is so inviting and clean. The staff! The staff is incredible. I wish we could have stayed her more than one night. And the food! There are no words! The food! I am so glad we found this place. We visited for one night in "

"I originally planned to say at a ryokan, but since I'm traveling during busy season they traditional ones were all sold out. I stumbled upon this property, and I'm so glad I did. I would recommend this property to everyone staying in Hakone. It's central, but more than that it's gorgeous. The garden itself is beautiful with cherry blossoms (during season) and koi fish. There's a hike to the Mt Fuji view which we didn't do this time. The staff member Park was absolutely helpful - she drew us maps to help us get to the Hakone Ropeway, and she drew us a map to get to our shinkansen early morning when we were checking out. There's an area where you can pour yourself speciality coffee drinks and juices out of a machine. Also the onsen experience was wonderful! We went both days during our stay. The hotel also gives you pajamas to wear and all the amenities you could need per day! 10/10 would recommend this place!!!"

"This location was beautiful. We had a room facing the mountain with a large window and patio. Staff were very nice and English was not a problem. Tattoos need to be covered for the hot spring. There are no sidewalks directly to the hotel but there are many food options within walking distance. Parking was available. There is 1 laundry machine so if you need it you will likely need to wait. "

"Everything was superb specially buffet Breakfast and dinner . However wifi needs to be fixed . It’s slow and sometimes , u available . "

"Very hospitable. Bus stop right outside the ryokan"

"If you want a very quiet remote place to stay with great views of Lake Ashi and Mt Fuji this is the place to stay. The bus station is a 5 min walk if that. "

"Wonderful staff, would definitely recommend "

"Being far away from the hustle and bustle of the surrounding area truly elevates the experience. The room was clean & comfortable and the hot spring was perfect. "