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Hotel New Akao

4.0 star property
Family-friendly hotel with 3 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Akao

Public bath
Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking) | In-room safe, desk, free WiFi, bed sheets
Hot springs
Horizon Deluxe Family (Non-smoking) | View from room
Hot springs

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Spa
    Spa
The price is AED 595
AED 660 total
includes taxes & fees
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Junior Suite (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 68 sq m
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds

View all photos for Horizon Deluxe Triple (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple (Non-Smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Standard Twin (Non-smoking)

OCEAN Standard Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Standard Twin (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Superior Twin (Non-smoking)

OCEAN Superior Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Superior Twin (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese-style Twin room (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Triple (Non-Smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe King (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Double (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Horizon Superior King (Non-smoking)

Horizon Superior King (Non-smoking) | View from room

Horizon Superior King (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Japanese-style room (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Twin (Non-Smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese A (6Tatami) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 24 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese B (7.5Tatami) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 28 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese D (10Tatami) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 36 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese E (12+6Tatami) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 53 sq m
  • Sleeps 6
  • 8 Twin Futons

View all photos for Horizon Deluxe Family (Non-smoking)

Horizon Deluxe Family (Non-smoking) | View from room

Horizon Deluxe Family (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 130 sq m
  • Sleeps 6
  • 11 Twin Futons

View all photos for Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Twin (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Imperial Suite (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 203 sq m
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Twin (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 54 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 53 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 63 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 53 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Deluxe Triple (Non-smoking)

OCEAN Deluxe Triple (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Triple (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Shower/tub combination
Deep soaking bathtub
Wardrobe or closet
  • 55 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

Exterior
Kamenoi Hotel Atami Annex
Parking included
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (94)
The price is AED 546
AED 601 total
includes taxes & fees
12 Dec - 13 Dec
Kamenoi Hotel Atami Annex

About the neighborhood

Map
1993-65 Atami, Atami, 413-8555

What's nearby

  • Atami Castle - 5 min walk - 0.4 km
  • Acao Forest - 12 min walk - 1.1 km
  • Kinomiya Shrine - 2 min drive - 2.5 km
  • Atami Sun Beach - 5 min drive - 1.9 km
  • MOA Museum of Art - 6 min drive - 4.1 km

Getting around

  • Yugawara Station - 9 min drive
  • Haneda Airport (HND) - 112 min drive

Restaurants

  • ‪熱海山口美術館 - ‬1 min drive
  • ‪Restaurant & Sweets 花の妖精 - ‬4 min walk
  • ‪ほっともっと - ‬17 min walk
  • ‪熱海 Muddy Cat - ‬16 min walk
  • ‪サンレモカフェ - ‬1 min drive

About this property

Hotel New Akao

Upscale family-friendly hotel near Atami Castle
Located close to Atami Sun Beach and MOA Museum of Art, Hotel New Akao provides an indoor mineral hot spring (onsen), a garden, and an arcade/game room. Active travelers can enjoy snorkeling, fishing, and cycling at this hotel. For some rest and relaxation, visit the 6 indoor hot springs or the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • Hot springs on site, self parking (surcharge), and an electric car charging station
  • Luggage storage, karaoke, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 350 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1000 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 2 kilometers
  • Free roundtrip train station shuttle from 8:30 AM - 8:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 2970 for adults and JPY 1650 for children
  • 3 restaurants
  • 1 bar
  • Hosted evening meal available daily for a fee of JPY 8250

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Hot springs
  • Karaoke
  • Kayaking
  • Snorkeling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space
  • Meeting rooms - 2

Outdoors

  • Garden

Spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature (Fahrenheit) - 108
  • Indoor mineral hot springs (onsen)
  • Indoor private onsen (mineral springs) in communal space
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 1:00 PM - midnight
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Games
  • Rooftop garden

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Due to maintenance, this property's public bath "Sparium Nishiki" will not be available on November 29, 2024, from 10 AM-7 PM. The date is subject to change to December 4, 2024, due to the weather.

Renovations and closures

The property will be renovating from September 2 2024 to June 2 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Royalwing Atami
Royalwing

Frequently asked questions

Is Hotel New Akao pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel New Akao?

Self parking is available for JPY 1000 per night.

What time is check-in at Hotel New Akao?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Akao?

Check-out is at 10:00 AM.

Where is Hotel New Akao located?

This family-friendly Atami hotel is located near the beach, within 1 mi (2 km) of Atami Castle and Atami Sun Beach. MOA Museum of Art and Manazuru Peninsula are also within 12 mi (20 km).

Hotel New Akao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 324 out of 735 reviews" "
Rating 8 - Good. 254 out of 735 reviews" "
Rating 6 - Okay. 103 out of 735 reviews" "
Rating 4 - Poor. 40 out of 735 reviews" "
Rating 2 - Terrible. 14 out of 735 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service
Good service from all staff, food good and lovely sea views. Hotel was built 50 years ago and is showing its age. It felt like we had gone back in time but had good time nonetheless.
Stayed 1 night in Oct 2024

10/10 Excellent

Yasuhisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Ergang

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Yume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Awesome Ocean view
So enjoyable, love the fishing and ocean swim activities. Love the service of all staff. Kaiseiki dinner and breakfast is good. HIGHLY RECOMMEND HOTEL
Stayed 2 nights in Jul 2024

2/10 Terrible

Max

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a remnant of the 80s. Rooms are very dated and even some areas feel spooky.
Stayed 1 night in Jul 2024

10/10 Excellent

Yukiko

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
部屋が古かった。
Stayed 2 nights in Jul 2024

10/10 Excellent

Jinghua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Yukiko

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

David, Fresno

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old and outdated property. The staff however were great and the buffet dinner was spectacular.
Stayed 1 night in Jun 2024

10/10 Excellent

Kyung Hwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Hisae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

ayako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Ken, Yokohama

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities
I stayed for 2 nights 3 days. This hotel is focused on group tour and for short stay as the choice of dinings are limited, menu at buffet are always the same so don’t expect too much about dining. This hotel is located a bit apart from the central Atami so you must have a car to go around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The service is very good. The property itself looks old and tired. Value for money.
Stayed 2 nights in Feb 2024

8/10 Good

Masayoshi

Traveled with family
Liked: Cleanliness, amenities
long wait on elevator. 17 floors and we need to go up and down frequently
Stayed 3 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Amy

Traveled with family
Liked: Staff & service, room comfort
Excellent staff, food and amenities
Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again.
Stayed 2 nights in Oct 2023

10/10 Excellent

shunichi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property built on a cliff overlooking the ocean. Consists of two wings, the first is 17 floors and the second is an additional 12 floors above. Buffet with very tasty Japanese food! Onsen experience (public and private). Access to garden and ocean. We did paddle boarding with beautiful views of a cave. Highly recommend this property.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Very few Westerners at the hotel and I have read reviews that it is too Japanese - that's why we loved it! The onsens are incredible - a great variety - from small and quiet to busier with incredible views. We booked half board and enjoyed incredible breakfasts, a wonderful kaiseki dinner, plus an extremely tasty French dinner with delicious steak - and bread (proper bread - which is rare in Japan).
Stayed 2 nights in Jul 2023