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Hakone Highland Hotel

3.5 star property
Hotel with free parking, near Ōwakudani

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Photo gallery for Hakone Highland Hotel

Public bath
Exterior
Lobby lounge
Lounge
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is AED 672
AED 739 total
includes taxes & fees
19 Mar - 20 Mar

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room, Non smoking (View will be selected by the hotel)

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, Non smoking (View will be selected by the hotel)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Electric kettle
Minibar
In-room safe
  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Standard twin Hollywood style, Non smoking (View will be selected by the hotel)

Minibar, in-room safe, desk, laptop workspace

Standard twin Hollywood style, Non smoking (View will be selected by the hotel)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Toilet with electronic bidet
Private bathroom
Electric kettle
Minibar
In-room safe
  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

Hakone Sengokuhara Prince Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 377 reviews
The price is AED 584
AED 707 total
includes taxes & fees
10 Apr - 11 Apr
Hakone Sengokuhara Prince Hotel

About the neighborhood

Map
Sengokuhara Shinanoki, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631

What's nearby

  • Hakone Venetian Glass Museum - 4 min walk - 0.4 km
  • Ōwakudani - 4 min drive - 3.1 km
  • Hakone Open Air Museum - 5 min drive - 5.5 km
  • Hakone Gora Park - 8 min drive - 5.5 km
  • Hakone Kowakien Yunessun - 9 min drive - 6.2 km

Getting around

  • Kowakidani Station - 6 min drive
  • Hakone Miyanoshita Station - 8 min drive
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪ごはんと板前料理銀の穂 - ‬15 min walk
  • ‪菊壱 - ‬12 min walk
  • ‪箱根九十九 - ‬9 min walk
  • ‪カフェテラッツァうかい - ‬4 min walk
  • ‪Cafe & Restaurant LYS - ‬16 min walk

About this property

Hakone Highland Hotel

Hotel near Ōwakudani
Located close to Miyagino Hayakawa Breakwater Cherry Blossoms and Hakone Gora Park, Hakone Highland Hotel provides an indoor mineral hot spring (onsen), a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a bar.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and 1 meeting room
  • A front-desk safe, smoke-free premises, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 74 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and tubs or showers
  • Refrigerators, cribs/infant beds, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 3200 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Cribs/infant beds (surcharge)
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)

Bathroom

  • Bathtub or shower
  • Electronic bidet
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Meals and futons for children ages 0-3 are not included in the room rate.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3000 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3200 per person
  • Crib (infant bed) fee: JPY 3000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakone Highland
Hakone Highland Hotel Hotel
Hakone Highland Hotel Hakone
Hakone Highland Hotel Hotel Hakone

Frequently asked questions

Is Hakone Highland Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hakone Highland Hotel?

Self parking is free at this property.

What time is check-in at Hakone Highland Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hakone Highland Hotel?

Check-out is at noon.

Where is Hakone Highland Hotel located?

Located in Sengokuhara, this hotel is 1.8 mi (2.9 km) from Ōwakudani and 2.2 mi (3.5 km) from Miyagino Hayakawa Breakwater Cherry Blossoms. Hakone Gora Park and Hakone Open Air Museum are also within 6 mi (10 km).

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Hakone Highland Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 200 out of 315 reviews
Rating 8 - Good. 100 out of 315 reviews
Rating 6 - Okay. 9 out of 315 reviews
Rating 4 - Poor. 2 out of 315 reviews
Rating 2 - Terrible. 4 out of 315 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sushil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great staff
Stayed 2 nights in Jan 2025

8/10 Good

Sailesh

Liked: Cleanliness, property conditions & facilities
Vintage hotel with great views, garden and Onsen.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in the valley. Close to town centre and the lake with a bus stop right outside the hotel. Staff very friendly and willing to assist with stay/travel queries
Stayed 2 nights in Oct 2024

10/10 Excellent

Jianguo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good one
Stayed 1 night in Nov 2024

8/10 Good

Chun Ming Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the location is convenient, along the bus route, and the vicinity is quiet. Drawbacks are lack of eateries
Stayed 2 nights in Jul 2024

10/10 Excellent

Chan Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet relaxing place with onsen.
Stayed 5 nights in Sep 2023

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our rental car to explore and see Fuji. We could walk to a lot of cool restaurants. Drinks in the hotel bar were nice with the view of the hotel grounds and mountains.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens
Stayed 1 night in Apr 2024

10/10 Excellent

JOSEFA ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this highland hotel will come back soon
We had an enjoyable stay with my family. Hotel very well kept, staff fantastic, room big and well maintained, everything was great plus of course the onsen. Everything is perfect. Booking with hotel com is also a plus
Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location
Very nice hotel with a fantastic onsen. Great location for exploring the area. Plenty of restaurants although we only ate in one. The Azure Moon, Indian restaurant, it was very good. There’s a supermarket and two 7-11’s and a Family Mart close by as well. The Hakone Glass museum is only a few minutes walk from the Hotel and is definitely worth a visit. The buildings and grounds are worth visiting even if you don’t want see the glass exhibits.
Stayed 3 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service in the restaurant were excellent. We enjoyed having good access to the Open AIr Sculpture Museum. Generally, the facility is in good shape but certain aspects need to be updated - such as the flooring, and some of the wallpaper in the common areas
Stayed 1 night in Jun 2024

10/10 Excellent

Miyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and spacious full of greenery. The staff were so kind and courteous respectful and accommodating. The breakfast food that we got every morning was either western or Japanese food and it was always delicious spot on. The onsen was amazing, there was an outdoor bath to melt away stress.
Stayed 6 nights in Jun 2024

10/10 Excellent

Dekel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet spot in the woods, exceptional service, great hot baths and spacious room, very recommended
Stayed 2 nights in Apr 2023

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a traditional Japanese hospitality , this hotel is highly recommended ! you will nerver disappointed amaging staff service and facility.
Stayed 2 nights in May 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly helpful and warm. The on-site onsen is amazing. The Hakone bus stops right out front, and it is cheap and takes you everywhere. Food at the hotel includes only one VERY expensive restaurant, but local eateries, a noodle house, Korean BBQ and Italian are within a 15 minute walk or 5 minute bus ride.
Stayed 2 nights in Apr 2023

10/10 Excellent

Chi Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. It's warm in the lobby and the reception is nice; Hotel is near the bus stop, convenience store (5mins) and restaurant (10mins); The room is neat and tidy and room size is big; Onsen area is quiet. Breakfast is also included. The hotel should add a washing machine and microwave.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bharath

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a rich legacy dating back to pre-ww2 times. It's quiet, decently maintained and the onsen is nice. If you have a car, worth considering
Stayed 1 night in Jun 2023

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area. How i wish there was a shuttle for transportation. Communicating with some of the staff was a little bit challenging but everybody was very friendly and accomodating.
Stayed 2 nights in Nov 2023

6/10 Okay

Manian

Liked: Staff & service
I stayed in a room at the first floor of the main building. There was a musty smell that hits you when you open the door. It does get mitigated if you open the window but will return if you close the window. Also the room presented a very tired look and needs updating. The common area including the French restaurant looked good though. I can't recommend this hotel because of the room conditions
Stayed 1 night in Mar 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🏨 Overall Impressions I was incredibly impressed by this hotel. It exudes elegance and comfort, making for a memorable stay with excellent service and thoughtful accommodations. 🛏️ Rooms The rooms are large and pleasant, providing ample space to relax. Though somewhat dated, they remain comfortable and well-maintained, with a charming decor. ♨️ Onsen Experience The onsen was a highlight of my stay, offering indoor, jacuzzi, and outdoor options. The amenities, including hair supplies and makeup for women, were the best I've seen. A lot of care went into making this a luxurious and relaxing space. 🌳 Outdoor Facilities The hotel’s yard is well-maintained and pleasant, even at night. The serene atmosphere is enhanced by the landscaping, though I wished the walking path was larger. Despite this, it’s a lovely place to stroll. 👩‍💼 Staff and Service The staff were incredibly helpful. Although their English was not the best, they made a sincere effort to assist with any needs. Their dedication to excellent service was greatly appreciated. 🍽️ Dining The food was a highlight. Despite many dietary restrictions, the hotel staff worked diligently to accommodate us. They created a special dinner menu and a suitable breakfast. Their efforts made our dining experience enjoyable. 👍 Conclusion Overall, my stay was incredibly nice. The elegant comfort, exceptional service, and thoughtful amenities make it a standout choice. I highly recommend staying here.
Stayed 2 nights in Jul 2024

8/10 Good

かずよ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

ミワ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Atsushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
なし
Stayed 1 night in Feb 2025

8/10 Good

Yosihisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で静か 温泉も良い
Stayed 1 night in Feb 2025

6/10 Okay

ヨシハル

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025