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"The only negative was the valet/parking situation. The valets asked me to move my car from a spot in the hotel parking lot and then to get in line for the valet. Once we reached the front of the line they asked us to park our car ourselves 15 feet away from where we originally parked. The whole process was frustrating and pointless and freezing as it was -10. Other than that, had a very nice and relaxing stay here. The room was clean and comfortable, the facilities were easy to use and a bonus....

"Helpful staffs "

"Excellent value"

"We booked this property having looked at pictures and facilities and the price being reasonable but was not informed that the hotel was undergoing changes, building work and a name change. We were woken up early by building work every day on week days and the facilities we thought were linked to the hotel did not exist. Very disappointing especially as we had no idea of the changes or had not been informed in advance of such. We were not offered alternative accommodation or upgrade to the...

"Perfect location for exploring the Falls, walkable to food, visitors center, tours, park, and spectacular viewing."

"great location, close to downtown but not too close that theres a bunch of noise. room was great, wish there was a mini fridge in the room"

"Good stay all around for kids."

"Room thermostat would not work, maintenance came in and turned heat on but there was no way to turn it down or off. Hotel was sold out so the would not move me. Second day the gave me a high floor room with a great view. Location of the hotel is great. Parking at $40 a night is not helpful to the total price of the trip. Staff was very professional, room cleaners were great"