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"The whole hotel was just wonderful and friendly, all the staff welcomed us like family and the weekend reception staff especially were absolutely brilliant. Breakfast was great too. "

"The front desk staff went above and beyond sorting rooms out to accommodate my mother. Thank you so much "

"Lovely staff and great buffet breakfast. We were there for this Christmas Eve and checked out on Christmas Day. They still served hot food for full English breakfast and had continental breakfast on the counter. The spa was great and my kid thoroughly enjoyed all 3 days and staff were really great with their response. Would surely come back anytime we visit Birmingham."

"Most enjoyable. All the staff were friendly, especially Stephanie and Laura who couldn't do enough for us, they went over and above our expectations. Breakfast was plentiful and tasty. Becca took time to make sure we were okay and talked to us making us feel very welcome. THANKYOU. "

"We loved our large bedroom and the bar area, full of character, wood panelling etc. Bathrooms were Ok. Our son’s room was more modern but spacious. We were meeting family so didn’t dine in the evening but the breakfast was the usual fare, a bit dry but what what do you expect when you turn up at 9:45, not many booked in for breakfast apparently. Staff pleasant and helpful. Will stay again. "

"Great place. Would have like to have been able to eat in the restaurant or more dining options."

"Lovely large ,spacious and clean rooms. Friendly and helpful staff"

"We really enjoyed our one night weekend stay. The hotel is set in lovely grounds- Reception staff very friendly. We enjoyed a large room overlooking the grounds. Great bar and dining experience. The Spa facilities were an added bonus. We would definitely revisit if in the area. "

"Has 2 nights at this hotel. Breakfast selection was great. Pool facilities included in the price was great. Would definitely stay there again. Room was very presentable. 5*"