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DoubleTree by Hilton Stoke on Trent

4.0 star property
Relax in style with amenities that bring people together: from gardens to pools to saunas.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Lobby
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
The price is AED 301
AED 361 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
Electric kettle
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Heating
LCD TV
Private bathroom
Eco-friendly toiletries
Bathrobes
Hair dryer
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Stoke on Trent

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (465)
The price is AED 308
AED 370 total
includes taxes & fees
24 Jan - 25 Jan
Hilton Garden Inn Stoke on Trent

About the neighborhood

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk
  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 18 min walk
  • Victoria Hall - 3 min drive
  • Staffordshire University - 3 min drive

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Upscale hotel near a train station
A coffee shop/cafe, a garden, and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a vending machine, and concierge services
  • Smoke-free premises, a 24-hour front desk, and meeting rooms
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 147 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like late night room service and free WiFi. Guest reviews say good things about the comfortable rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 15.00-16.95 for adults and GBP 8.00-9 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Self parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 6:30 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–8:00 PM.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Stoke on Trent?

Self parking is available for GBP 5.00 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mi (2 km) of Waterworld, The Potteries Museum and Art Gallery, and Potteries Shopping Centre. Regent Theatre and Victoria Hall are also within 1 mi (2 km).

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 1004 reviews" "
Rating 8 - Good. 297 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Traveled with partner
Room was great, staff were great. The only issue was a strange buzzing noise in the room which continued all night room 205
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff providing great customer service. Really enjoyed our stay - clean and comfortable room, great dinner and breakfast.
Stayed 1 night in Jan 2025

6/10 Okay

Heidi Petch

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check in staff were pleasant. Bar staff were rude and not helpful, basically acted as if they didn't want to be there. Booked for 5 of us as a birthday treat, restaurant was closed! even though we had a table. The pool itself and its facilities were dirty, you could write your name in the grime on the glass by the pool the lounge beds were dirty and the steam room smelt bad. Breakfast was good but overall felt very disappointed with the stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Yingfei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is very friendly
Stayed 1 night in Dec 2024

8/10 Good

Ashok Sam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms which was what we wanted for a break during the travel. Room was excessively warm for most portion of our stay due to an ever running heating system which nullifies the air conditioner. There were dinner options and complementary breakfast along with Pool facility which we made use of. Staff were really good and welcoming. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea and Shanna

Nice facility
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was well appointed with lovely Crabtree and Evelyn toiletries. There was large soft bath towels, tea making equipment, comfortable bed, TV, and nice lighting. Even though my room overlooked a busy road the room was very quiet I would definitely stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lacked toilet brush for hygene and customers should be allowed free car parking.
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms and easy check in. Pool and changing rooms are small and could do with updating.
Stayed 1 night in Nov 2024

8/10 Good

Natasha Molissa

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and room size. I was disappointed that our room didn’t have a mini fridge
Stayed 2 nights in Oct 2024

10/10 Excellent

Teck Guan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Next to water park Parking easy
Stayed 1 night in Oct 2024

8/10 Good

Gavin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay at the hilton for the weekend. Only down side was one the the night staff was rude and obnoxious just because we were abit rowdy
Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The way to our room required us to go through three heavy fire doors and it was not helpful with a pram, small children and two big suitcases. We could have been allocated a room with better accessibility.
Stayed 2 nights in Oct 2024

6/10 Okay

franklyn

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for our stop over. Good location, Staff and facilities were very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hamish

Stayed 1 night in Sep 2024

6/10 Okay

Justin

Traveled with family
Liked: Room comfort
Dissapointing
The hotel overall is good but I would not stay here again as I found their swimming pool disappointing. It was the main reason for staying there with the family. It’s not clear on their website it just saying open until 9pm. Turned up at 8pm after long drive to hotel and they told the children (aged 11 and 14 with advanced swimming/racing skills) they could have 10 discretionary minutes as it was adults only. On Saturday morning we wanted to go for a swim. Got down there and the pool was closed from 10am until midday for toddler swimming lessons. Not happy. Hotel should not have extra star if the pool isn’t available to paying guests! We gave up using their swimming pool facilities. Changing rooms were not clean either but if you don’t swim or gym the hotel is fine.
Stayed 2 nights in Sep 2024