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"Great location, lovely clean hotel, comfy beds great gym. Manager (with broken leg) was so helpful - are the breakfast staff were the best team ever - so amazing helpful and so cheerful - never had service like that for a long time - and a big shout out to the very lovely omelet lady. We had a wonderful stay "

"Great hotel between the Bull Ring and Mailbox. Very quiet and bed was comfortable We couldn’t get the heating to work though "

"Staff not picking indoors calls "

"Stayed here for a gig at the arena. Great location. Comfortable bed, dated room in some aspects e.g. bathroom but powerful shower and very clean. Able to check in early which was handed. Made use of gym facilities. "

"All good thanks"

"Great location for world resort arena- 10 minute walk. Also railway station accessible by foot too. Room was spacious and clean (bathroom looked new) Bat area was good. Breakfasts were very good plus could recommend Burgundy Restaurant. Very friendly helpful staff"

"We were on the 3rd floor at the back of the hotel. Super quiet which was great and very convenient for the NEC or BPlive arena."

"Nice view out the window clean room had a peaceful sleep ."

"Rooms are modern and clean staff very friendly and helpful lots of variety at breakfast will definitely stay here again "