Find Hotel with a Concierge in Marina Vallarta

"This hotel was impeccably clean!! Great staff too. Only recommendation is to play background Mexican music in lobby. It was too quiet and needs a little bit more ambiance. Thanks for the great stay!"

"Just returned from our six-day, five-night vacation at Hyatt Ziva Puerto Vallarta yesterday and had an amazing time! They are working on a little construction, but that's just an example of their commitment to excellence and constant customer satisfaction. I thoroughly enjoyed the Vitamar Spa (Veronica was wonderful!). We also enjoyed seeing employees we'd seen since our first visits when the property was still Dreams (this is our seventh time in fifteen years between Dreams and now Hyatt Ziva). Miguel and Luis at the pool bar were as wonderful as ever and are true examples of exemplary service. Additionally, Orlando at the pool bar was so friendly, professional, and personable! He was so great to talk to and we look forward to talking to him again during our visit next year. Also, a shout-out to Jahir at the teppanyaki bar, whose food and friendliness were amazing! Also, Enrique at Blaze, whom we've seen for a couple of years and who has always provided great service. I truly love this resort and f"

"We had lots of great experiences! Ceaser/ Edgar in the premium lounge made us wonderful beverages. Alfredo and Ricardo helped kept us happy at the pool. The pool and grounds are beautiful."

"Great Service, Great Food—But Please Don’t Turn This into a Playland The service here is excellent, and the dining options are well-rounded. The Japanese restaurant, in particular, is outstanding. I've truly enjoyed my time here and appreciate the relaxing atmosphere the resort currently offers. That said, I'm very disappointed to hear that the new owners plan to transition the resort to an all-inclusive model. Puerto Vallarta is a foodie’s paradise, and part of the magic of staying here is exploring the incredible local restaurants throughout town. Limiting guests to on-site dining would take away a huge part of the PV experience. I hope the owners understand that many of us don’t want to be locked into resort meals, no matter how good they are. I also heard plans to add a lazy river, which feels more suited to a theme park than a sophisticated beachfront resort. A new adults-only pool sounds promising, but I’m confused why it’s being placed closer to the hotel rather than near the ocean—where adults typically want to relax and enjoy the view in peace. This is a special place. I truly hope the new direction doesn't strip away what makes it feel like an escape for adults, not a resort for families with pool floaties."

"Beautiful all around. Loved the staff. Everyone was helpful and friendly. Will definitely recommend and return. "

"Great hotel ! I always stay there where I go to puerto Vallarta . Thank you! "

"Love it"

"Staff were amazing! Food was great as well. Such an awesome vibe and a super great place to take the kids!! If I had one bad thing I had to say, which is barely even an issue is that you can hear when people are in the hallway. But that was a very minor detail!!!!"

"Some of the staff weren't fluent in English. Though you could find somone that understood perfectly. This resort was so accommodating and friendly. I felt the love!!! My group shed tears as we were leaving..I am definitely going back. It was the best stay in Puerto Vallarta to date!!!"