Find Hotel with a Concierge in Malvern, PA

"The front desk lady in the evening is very rude but , it’s a nice clean place to stay "

"Was AWESOME! In my many years of trips this Hotel is 1 of the BEST!!!"

"Wow, where to begin? I booked a king bed suite for two nights months beforehand. Afterwards, I invited a buddy to join us assuming there would be a sofa in our suite. There was not. Cue awkward moment on the 12th floor upon entry. Went down to the front desk to explain the dilemma. Ben at the front desk literally could NOT have been more helpful and understanding. He moved us to a larger room with two beds immediately. We did have to move out of that room the following morning at checkout but again, Ben saved the day with yet another room with two beds to help us out. It's very odd for a front desk representative to be as helpful as they all were. All in all, we saw a total of 3 rooms and they were all beautiful. Will definitely stay again. "

"We always stay here on a yearly basis. Always a great place to stay"

"Excellent"

"Right down town so great "

"Staff was so friendly and helpful. Hotel was nice, quiet and clean. The 24hr shuttle service was really great when I needed a ride late at night. Made my flight getting cancelled and unable to get home more tolerable. Thank you! "

"Switched hotels from across the street and happy we did. Sofitel was perfect from the welcoming team at the front door valet to the housekeeping!! The front desk was very accommodating and Mateo(front desk) was outstanding!!! I will be back for sure. Except the waitress in the bar on Sunday night seemed to ignore us to spend time with friends in the bar. We waited 20 minutes for at least a hello but was ignored the whole time. No worries I won’t drink there if she’s on duty again when I visit. "

"Staff were extremely helpful and pleasant "