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"very well decorated staff are great very friendly "

"Everything has been just amazing! The staff are very helpful and friendly, with such attention to detail. Our room was stunning (we stayed in the Bowness Suite) with the best views ever over the lake! Booked the Bentley to take us down to a restaurant in the harbour for dinner with was ace and such a great touch from the hotel! Spent lots of time in the private hot tub watching the fighter jets fly low over the lake. It's beem magical, I can't fault a single thing. Thank you! "

"We booked a superior room which was excellent and had views of the lake. We were a ljttle apprehensive when booking after reading some reviews but we absolutely did nit need to worry. Excellent hotel and really good value for money. Tip pay the extra £10 per couple for breakfast as is very good for the money. We would definitely stay again. Well done."

"Great hotel room"

"We stayed here "

"Stayed overnight on a dinner bed and breakfast rate. The hotel staff were friendly and welcoming. The room was nice but the bathroom was in need of an upgrade, that being said it was very clean. Inner was fantastic all meals are homemade to a very high standard not a frozen item to be seen. Breakfast again was a good. Very central to the centre of Lancaster. Would highly recommend this hotel to anyone."

"What a lovely surprise this place was. It’s a little dated but was clean and very comfortable. Staff were friendly and helpful. We have paid a lot more for a lot less. Room and en-suite were great with a lovely view of the river."

"Lovely place will be back"

"The place was fantastic apartments were fantastic for families real home from home the food was great too the cost was fantastic the leisure facilities fantastic the weather also was great highly recommend for families close to blackpool morecambe and Lancaster "