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Holiday Inn Lancaster, an IHG Hotel

4.0 star property
Relax with British cuisine or let loose by the poolside – either way you’re in for a treat that will leave you feeling refreshed.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Spa
Exterior
Property amenity
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Spa
  • Gym
The price is AED 320
AED 385 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel crib, free WiFi

Premium Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, travel crib, free WiFi

Standard Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Electric kettle
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - double
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Thurnham Hall Resort

Pool
Hot Tub
Kitchen
Parking included
9.2 out of 10, Wonderful, (970)
The price is AED 420
AED 504 total
includes taxes & fees
2 Feb - 3 Feb
Thurnham Hall Resort

About the neighborhood

Map
Caton Road, Lancaster, England, LA1 3RA

What's nearby

  • Grand Theater - 4 min drive
  • Lancaster Castle - 6 min drive
  • Williamson Park - 6 min drive
  • Morecambe Bay - 8 min drive
  • Lancaster University - 9 min drive

Getting around

  • Bare Lane Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Bobbin - ‬4 min drive
  • ‪The Keys - ‬4 min drive
  • ‪Dominick's Catering - ‬5 min drive

About this property

Holiday Inn Lancaster, an IHG Hotel

Upscale hotel near Lancaster University
A garden, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Lancaster, an IHG Hotel. Take some time to relax at the onsite spa. The on-site British cuisine restaurant, Hotel Restaurant, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • A children's pool
  • Free self parking
  • English breakfast (surcharge), wedding services, and a 24-hour front desk
  • Multilingual staff, meeting rooms, and a computer station
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 156 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Travel cribs, electric kettles, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 25
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster, an IHG Hotel Hotel
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Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Frequently asked questions

Does Holiday Inn Lancaster, an IHG Hotel have a pool?

Yes, this property has a children's pool.

Is Holiday Inn Lancaster, an IHG Hotel pet-friendly?

Yes, Holiday Inn Lancaster, an IHG Hotel allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Lancaster, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Lancaster, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Lancaster, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Holiday Inn Lancaster, an IHG Hotel located?

Situated on the riverwalk, this spa hotel is within 1 mi (2 km) of Lune Aqueduct and The Centre at Halton. Grand Theater and St John's Historic Church are also within 2 mi (3 km).

Holiday Inn Lancaster, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1003 reviews" "
Rating 8 - Good. 360 out of 1003 reviews" "
Rating 6 - Okay. 142 out of 1003 reviews" "
Rating 4 - Poor. 89 out of 1003 reviews" "
Rating 2 - Terrible. 58 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness
Great facilities and very friendly staff at the hotel. Lovely breakfast , a great selection! Main issue was with the cleanliness. When I arrived and checked in, the bathroom smelt awful and I quickly found that it was because the toilet had been left unflushed, I assume from the previous person. To the side of the bed and behind the bed was also super dusty. Other than that though , nice hotel.
Stayed 2 nights in Jan 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoy staying at Holiday Inn across the world. They are simply comfortable and always have a good atmosphere. I come out feeling content and happy! There were a few issues with the room I was in. The aircon didn’t work. There was a bathroom hook missing to hang the towel. But that was really it and didn’t make any difference to the quality of service provided and the great breakfast they had! Thank you.
Stayed 4 nights in Dec 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2024

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sleep on comfy bed. Breakfast was very good but seating needs improvement. Very handy being close to motorway but a bit noisy.
Stayed 1 night in Dec 2024

6/10 Okay

David

Stayed 1 night in Dec 2024

6/10 Okay

maya

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are spacious, and the breakfast offers a good variety of food. The staff are polite and this about summarises all the positives. The carpets in the rooms and corridors are old and worn, giving the hotel an outdated and dirty feel. Carpet in the room felt and looked dirty. The biggest issue was the lack of USB plugs, which is unacceptable for a 4-star hotel. We only had a charging cable and were disappointed to find no USB options—just a limited, old fuse boxes. Instead, the hotel offered a machine at reception to buy a charger, which was nothing more than a cash grab. Majority of the amenities need to be updated to meet modern standards. No TV or a safe in the room - not a major issue for us but felt odd for a hotel that advertises itself as a 4-star.
Stayed 2 nights in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room we booked was unavailable and the reception staff offered nothing as an apology, only blaming it on Expedia. The room was in poor repair (sockets not working / bedside lamp with no bulb and taped over). There was a beeping from the corridor all night which resulted in a poor nights sleep.
Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good indeed
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A dog friendly hotel :) my room was clean, quiet and very comfortable. Plenty of free parking too.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay and good value for money.
We planned to visit the Lakes, but chose to stay in Lancaster and travel in because of the facilities and value for money. The swimming pool and spa was the main selling point. We all enjoyed the swimming pool but unfortunately the spa hot tub was not working. The room was comfortable and clean. The bathroom looked new and clean, except for the old shower hose which had exposed plastic flex and black spots of mould. These are very cheap and easy to replace. The breakfast was good and staff very helpful although at times they were slow to replenish items. Overall, a very pleasant stay with only a few small shortcomings.
Stayed 2 nights in Oct 2024

6/10 Okay

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff but average facilities for price
The family room was absolutely enormous for the 3 of us. Breakfast was quite chaotic with no cups or glasses, things having ran out plus the coffee machines not working. Also the pool was closed for maintenance and this was our main reason for choosing this hotel. We were given a free late checkout which was helpful
Stayed 1 night in Jul 2024

8/10 Good

Kirk, GLEN VINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for a night’s stay
Reasonable hotel for a one night stay. Room & shower room / WC were ok, bed was comfortable. Not sure that AC worked to warm the room but there was a plug in electric radiator which was effective. Very good choice of room service food, which came quickly and was good. Breakfast not so good - no fried eggs in the buffet & scrambled egg was ‘solid’ & cold but bacon, sausage & tomatoes were ok. Plenty of free car parking.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered other option for swimming across the road as the pool was under maintenance . Once we got there we were not welcome at all due to swimming lessons being on. Wanted to charge £6.50 to use the locker. Poor customer service.
Stayed 1 night in Oct 2024

8/10 Good

David, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a one night stay so limited in what we did. But most importantly, the beds were very comfortable and the room and bathroom were spotless. Will use again.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Air con incident
Was arranged a room with air conditioning break down when arrived on evening time after check-in at pm. Called recipientist to support but said no other room available and the best to do was to provide a fan for ventilation. After 10 mins discussion, recipient came to the room to try to fix it but not successful still. And, finally, able to look for another room to swap but already wasted me almost an hour time to get this resolved. This was annoyed with me and my family to enjoy the short holiday mood.
Stayed 1 night in Oct 2024