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"Great resort and very friendly and cooperative staff."

"This was our first time going to an all-inclusive resort and it was an awesome experience. We felt very safe. Our kids loved everything about this resort! I would highly recommend this resort to anyone."

"Stay was great, hotel staff were outstanding, view was amazing, pool was warm and pleasant, location was perfect. I especially appreciated the ability to stay with my family of 5. Not many hotels in Mexico allow 5 person per room occupancy. This hotel had rooms set for 6 and even 8."

"There are Golf courses within 15 minutes. The SPA is excellent. Poolside server Jose Luis was phenomenal!"

"Love this hotel. This is my 4 or 5 time staying here. Nice clean hotel right at the beach. Food is great. Be carefull its buffet stlye so you end up eating to much and gaining weght lol. This time we stayed on leftside of property. Well they just open a night club for new years and noise level was way too much till 3 or 4am. Then hotel clean up crew showed up and they were bit noisy too. Not sure if this will contuine to be issue in future but recommened asking before booking because it does drain you because lack of sleep over days. People stayed on right side of hotel said they did hear night club but just heard people coming in to rooms late night or early morning. In all stay was great could been better with noise issue we had on left side of hotel. As to safety of Mazatlan we had no issue but we were super carefull were we went and with who. Never out too late. But many others were out late had no issue in tourist zone. Overall we love Mazatlan and this hotel. Just be safe and plan out everything good and you have a awesome time. Check out at 11am you only use bathrooms after 11 not rest of hotel which is bummer if you have later flights out from mazatlan. Be ready for that also or ask hotel how to accomate for that too."

"Was in Mazatlan for the holidays. Stayed with friend for 8 days and then four nights at the hotel. The people were fantastic. The reservation staff was very helpful, restaurant and front lobby to those cleaning etc. really appreciate the friendly and efficient of everyone. "

"The staff is supper fiendly , the hotel is very nice , everything is really close to the hotel, the parking is really easy to get access and they have staff helping you to get across the street, the installation is very beautiful snd we have the best vacactions "

"Love this place! "

"Great location. Staff was friendly and attentive."