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"Our room was an ocean view on 15th floor. The bed was a king size luxury with great pillows! The room had blackening blinds and we slept beautifully! The room was cleaned every day and in good repair. The bathroom was starting to show a little age but was very clean. The staff was very good to us- even brought tables outside for us when we asked. Location is great- lots of restaurants, bus stop and Ubers plentiful if needed. The pool wasn’t heated but not uncommon- so a little too cold to swim in January. The Hilton welcome cookie is amazing!! We would definitely stay here again-our 4th time to Matzalan but first stay here. "

"Elevador "

"Nice place for families"

"Nice ocean view"

"love the small home town feel of this property. Everyone is so nice. Location is great"

"The staff is excellent! Some of the rooms could use some updating but the location is perfect."

"Third time we stayed here, no complaints. Great staff, some Reno’s from last year. Great pool."

"With their all inclusive, we had full access to all of the El Cid resorts, restaurants, shows and amenities and shuttle service to all them aswell making the experience incredible and always something different"

"We loved the hotel. The view was amazing. There’s a nice little coffee shop in the lobby. The food we had in the restaurant was good and the drinks at the rooftop bar made for a great place to watch the sunset. "