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El Cid El Moro Beach Hotel

3.5 star property
Family-friendly beachfront resort near Cerritos Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Cid El Moro Beach Hotel

Outdoor pool
Interior entrance
Aerial view
Aerial view
In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Restaurant
  • All inclusive
    All inclusive
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Gym
    Gym
The price is AED 389
AED 508 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for One Bedroom Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

One Bedroom Elite Golf Experience

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Elite Golf Experience

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Elite Golf Experience

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Luxury Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Elite

Shower, free toiletries, hair dryer, towels

One Bedroom Elite

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Suite

View from room

1 Bedroom Suite

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 119 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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7.6 out of 10, Good, (1001)
The price is AED 342
AED 452 total
includes taxes & fees
24 Nov - 25 Nov
El Cid Castilla Beach Hotel

About the neighborhood

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

What's nearby

  • Punta Camaron Beach - 16 min walk - 1.4 km
  • El Cid Country Club Golf Course - 19 min walk - 1.6 km
  • Mazatlán Aquarium - 7 min drive - 4.8 km
  • Mazatlan International Center - 7 min drive - 6.6 km
  • Cerritos Beach - 12 min drive - 6.3 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 35 min drive

Restaurants

  • ‪Panamá - ‬4 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬3 min walk
  • ‪Rico's Café Zona Dorada - ‬5 min walk
  • ‪La Casa Club el Cid - ‬8 min walk

About this property

El Cid El Moro Beach Hotel

Family-friendly resort near The Mazatlan Malecón
You can look forward to an adjacent golf course, a swim-up bar, and a poolside bar at El Cid El Moro Beach Hotel. Active travelers can enjoy amenities like volleyball and fitness classes at this resort. For some rest and relaxation, visit the spa tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and ocean views. A terrace, shopping on site, and a coffee shop/cafe are available to all guests.
Other perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • A free area shuttle, tennis courts, and supervised childcare (surcharge)
  • Smoke-free premises, concierge services, and wedding services
  • A porter/bellhop, multilingual staff, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 294 rooms boast comforts such as air conditioning, in addition to thoughtful touches like safes and room service.
Other amenities include:
  • Childcare services and cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, coffee/tea makers, and ceiling fans

All inclusive details

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: internet access (surcharge)

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Concha
  • La Conchita

Things to do

  • Fitness classes
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

Frequently asked questions

Does El Cid El Moro Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Cid El Moro Beach Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Cid El Moro Beach Hotel?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.

What time is check-out at El Cid El Moro Beach Hotel?

Check-out is at 11:00 AM.

Does El Cid El Moro Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at El Cid El Moro Beach Hotel?

Some rate plans available at this resort are all-inclusive.

Where is El Cid El Moro Beach Hotel located?

Located in Zona Dorada, this beachfront resort is next to a golf course and within 1 mi (2 km) of Playa Brujas, Punta Camaron Beach, and El Cid Country Club Golf Course. Islas de Mazatlan Ecological Reserve and Islands and Protected Areas of the Gulf of California are also within 1 mi (2 km).

El Cid El Moro Beach Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 788 reviews" "
Rating 8 - Good. 244 out of 788 reviews" "
Rating 6 - Okay. 116 out of 788 reviews" "
Rating 4 - Poor. 78 out of 788 reviews" "
Rating 2 - Terrible. 58 out of 788 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela, Ardrossan

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was wonderful, the food was good (not great) but better with other restaurants that were included with the inclusive. Very strict on time with food menus; not-impressed, if you came 20 minutes early for breakfast you needed to wait 20 minutes before you could eat….even when the food is all laid out in front of you!
Stayed 6 nights in Nov 2024

6/10 Okay

Jodie Lynne

Traveled with family
Liked: Staff & service, amenities
Didn't like all the changes to the all inclusive package Will not be returning to this resort after many many many years of coming Thought it was very inappropriate to have children allowed at the swim up bar /pool area, so many kids were in that area we never got to go in and a cold drink. Need to make more adult only areas.....The kids were out of control and left us to have to deal with kids our whole trip, had to stay on the beach just to get some peace Wasnt
Stayed 7 nights in Oct 2024

2/10 Terrible

Valerie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inaccurate fees when all inclusive. The quality of the food and beverages were below standards.
Stayed 4 nights in Oct 2024

6/10 Okay

Myriam

Stayed 3 nights in Sep 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable todo muy bonito
Stayed 3 nights in Sep 2024

10/10 Excellent

Edmundo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of property, many restaurants, if you choose not to eat on location, plenty of night activities if you choose to go out. Staff is friendly and willing to help.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, but the food isnt the best
Stayed 5 nights in Sep 2024

8/10 Good

Ricardo Magana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I didn’t like that it was close to a local bar and they didn’t have Pacifico’s beer at the resort bars.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a birthday and everything was great
Stayed 3 nights in Aug 2024

6/10 Okay

nancy a cortes

Traveled with partner
Liked: Staff & service, amenities
Bathroom toilet dirty also my pillows requested to be removed from room
Stayed 4 nights in Aug 2024

6/10 Okay

Cinthia R.

Liked: Cleanliness, staff & service, property conditions & facilities
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Stayed 3 nights in Aug 2024

4/10 Poor

Antonio Diaz

Traveled with family
Disliked: Staff & service, amenities
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
Stayed 5 nights in Jul 2024

8/10 Good

Roxana

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times. The staff is always great! Hotel is a little outdated and the beds aren’t the greatest.
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 5 nights in Jul 2024

4/10 Poor

Diana

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
I paid specifically for a beach front view and I was given a partial ocean view, the Expedia management at the hotel was able to accommodate to my request of beach front by our second night. Once we settled in to our new room, we found a giant cockroach on one of the beds. I complained and they were very quick to send in maintenance. Throughout our trip we came across multiple employees by the outside bar who ignored our request to order food and beverages which was included in our all inclusive package that we had purchased through the VIP Expedia agency located in the hotel. This hotel has been my favorite since I was a child, however after paying $3000 including their one thousand peso resort fee and adding the all inclusive for our 5 night stay I can say I will not be coming back. It has gone up in price and the hotel is a bit outdated. For the price I paid I imagined better service like my previous stays at El Cid Hotels, and a better room. The staff at La Concha was excellent, I would like to thank the waiter who took care of my family and I because he was amazing. His name is Jose Alberto Loaisa. Best of Luck to the hotel, we will not be coming back.
Stayed 5 nights in Jul 2024

8/10 Good

Celina

Traveled with family
Liked: Staff & service
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
Stayed 9 nights in Jul 2024

10/10 Excellent

Mauricio, Oro Valley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff
Stayed 4 nights in Jul 2024

8/10 Good

Rene

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Above
Stayed 5 nights in Jun 2024

6/10 Okay

MARIA

Traveled with family
Stayed 1 night in Jun 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool!
Stayed 5 nights in Apr 2024

4/10 Poor

Hector, Presidio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, extremely rude staff when questioned politely about cleaning our room
Stayed 6 nights in Jun 2024

10/10 Excellent

Adrian

Stayed 3 nights in Jun 2024

8/10 Good

Gretty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and the staff was very friendly.
Stayed 4 nights in May 2024