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The Palms Resort of Mazatlan

3.0 star property
Bask in warm sunshine by day and sip cocktails at sunset. Unwind with a rejuvenating massage or take part in an exciting game of beach volleyball.

Choose dates to view prices

Photo gallery for The Palms Resort of Mazatlan

Front of property
Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Property amenity
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is AED 295
AED 352 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Ocean View

Suite, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Suite, Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 668 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wet bar
  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Wet bar
  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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The price is AED 268
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includes taxes & fees
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About the neighborhood

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110

What's nearby

  • The Mazatlan Malecón - 3 min drive
  • El Cid Country Club Golf Course - 4 min drive
  • Mazatlan International Center - 7 min drive
  • Mazatlán Aquarium - 8 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬7 min walk
  • ‪Mané - ‬5 min walk
  • ‪Bar el LOBY - ‬6 min walk

About this property

The Palms Resort of Mazatlan

Resort near The Mazatlan Malecón
Located close to Cerritos Beach and Mazatlan International Center, The Palms Resort of Mazatlan provides a swim-up bar, a poolside bar, and a terrace. This resort is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurant Panama, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a front-desk safe
  • Tour/ticket assistance, an elevator, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 190 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265-400 for adults and MXN 265-400 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar

Restaurants on site

  • Restaurant Panama
  • Pool Bar
  • Suchi Roll

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (7973 square feet of space)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

Does The Palms Resort of Mazatlan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is The Palms Resort of Mazatlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palms Resort of Mazatlan?

Self parking and valet parking are free at this property.

What time is check-in at The Palms Resort of Mazatlan?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Palms Resort of Mazatlan?

Check-out is at noon.

Where is The Palms Resort of Mazatlan located?

Located in Zona Dorada, this beachfront resort is in the entertainment district and within 3 mi (5 km) of The Mazatlan Malecón, Playa Norte, and Cerritos Beach. Mazatlán Aquarium and Mazatlan International Center are also within 6 mi (10 km).

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The Palms Resort of Mazatlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1005 reviews
Rating 8 - Good. 279 out of 1005 reviews
Rating 6 - Okay. 99 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay with Panamá attached to it.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was always kept up with cleanliness. Very nice pool. House keeping is great!
Stayed 7 nights in Feb 2025

10/10 Excellent

Brenda Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

AMELIA CHAGOYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente

10/10 Excellent

mariann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. Only one area that could be better was that when we were at the pool we had to go and find someone to order drinks and food. I know first world problems but we really just wanted to tip your waiters and talk to them. The rooms were spotless and the grounds were well kept.
Stayed 7 nights in Feb 2025

10/10 Excellent

perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel I'll took it again
Stayed 5 nights in Oct 2024

6/10 Okay

kurtis delray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location, staff is wonderful. Beds are horrible and extremely hard. Other than that great place
Stayed 7 nights in Dec 2024

10/10 Excellent

Robert

We like that it’s not down town. Great pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool!
Stayed 7 nights in Nov 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was enjoyable, great facilities, great ubication
Stayed 2 nights in Jun 2024

4/10 Poor

Silvia

Very disappointed with the room, first thing I see when I walk in the room is a cockroach on the wall and to top it off every time I flushed the toilet there was a poodle of water on the floor, food at the restaurant and service were ok.
Stayed 3 nights in Feb 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view is amazing
Stayed 4 nights in Sep 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Apr 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pull is great! The view to the ocean is unique.
Stayed 7 nights in Oct 2024

10/10 Excellent

Christal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Discovered that the restaurant within the resort “Panamá” is very popular! Very good too!
Stayed 5 nights in Aug 2024

6/10 Okay

Miguel

Liked: Amenities
The music at 3 am from the other hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything.
Stayed 1 night in Dec 2024

10/10 Excellent

MARSOL GARCIA

Liked: Cleanliness, staff & service
Good place!
Stayed 1 night in Apr 2024

10/10 Excellent

Celene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in Aug 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The Panama cafe
Stayed 1 night in Jun 2024

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view.
Stayed 3 nights in Mar 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 5 nights in May 2024

6/10 Okay

Gloria

The stay was good. The staff was not friendly at all.
Stayed 4 nights in May 2024

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service, Comfortable Hotel
Stayed 2 nights in Apr 2024