See all properties

Hotel Riu Emerald Bay - All Inclusive

3.5 star property
Family-friendly property on the beach, with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Emerald Bay - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
7 bars/lounges, 2 swim-up bars, 2 poolside bars
Exterior
Minibar, in-room safe, blackout drapes, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included

You may also like

Ad
Beach/ocean view

Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive

Mazatlán
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 101 reviews
The price is AED 1,972
AED 1,972 total
includes taxes & fees
3 Jun - 4 Jun
Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive

About the neighborhood

Map
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, Mazatlán, SIN, 82110

What's nearby

  • Witches Beach - 9 min walk - 0.8 km
  • Mazagua Aquatic Park - 10 min walk - 0.9 km
  • Mazatlan International Center - 8 min drive - 4.8 km
  • Galerias Mazatlan - 10 min drive - 6.1 km
  • Cerritos Beach - 10 min drive - 4.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • ‪Kelly's Bar - ‬5 min drive
  • ‪The Bistro - ‬15 min walk
  • ‪Playa Brujas - ‬11 min walk
  • ‪La Cordeliere - ‬5 min drive
  • ‪El Seis Coffee House and Bakery - ‬5 min drive

About this property

Hotel Riu Emerald Bay - All Inclusive

All-inclusive eco-certified property located in Cerritos
Take advantage of a free breakfast buffet, free water park access, and a nightclub at Hotel Riu Emerald Bay - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Indulge in a facial, a hot stone massage, and aromatherapy at Renova Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball and windsurfing. Free in-room WiFi is available to all guests, along with 2 swim-up bars and 2 poolside bars.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Limo/town car service, babysitting (surcharge), and massage treatment rooms
  • A computer station, tour/ticket assistance, and a gift shop
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 1028 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and minibars. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Exterior

Pueblo Bonito Mazatlan - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Kids pool
9.0 out of 10, Wonderful, 1,015 reviews
The price is AED 743
AED 743 total
includes taxes & fees
22 May - 23 May
Pueblo Bonito Mazatlan - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Las Gaviotas
  • Las Tres Islas
  • Sports Bar
  • Tabasco

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,167 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • 20 floors
  • Art Deco architecture
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of the gym, spa tub, and sauna is restricted to guests over 18 years old.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Emerald Bay Riu
Riu Emerald
Riu Emerald Bay
Riu Emerald Bay All Inclusive
Riu Emerald Bay All Inclusive Mazatlan
Riu Emerald Bay Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property Mazatlan
Riu Emerald Bay All Inclusive All-inclusive property
Riu Emerald Inclusive inclusi

Frequently asked questions

Does Hotel Riu Emerald Bay - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Emerald Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Emerald Bay - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Emerald Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Emerald Bay - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Emerald Bay - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, and more.

Where is Hotel Riu Emerald Bay - All Inclusive located?

Nestled on the beach, this Cerritos property is within a 15-minute walk of Witches Beach and Mazagua Aquatic Park. Cerritos Beach and Marina Mazatlan Golf Course are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Riu Emerald Bay - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 910 out of 1851 reviews
Rating 8 - Good. 451 out of 1851 reviews
Rating 6 - Okay. 232 out of 1851 reviews
Rating 4 - Poor. 134 out of 1851 reviews
Rating 2 - Terrible. 124 out of 1851 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Osbaldo Mavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with extremely friendly and helpful staff. Wonderful environment with great entertainment and great food.
Stayed 10 nights in Apr 2025

10/10 Excellent

Morry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place would go back
Stayed 7 nights in Apr 2025

8/10 Good

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay with family of five. Would definitely stay again. Direct access to beautiful beach and ocean was amazing.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, excellent room In new wing. Decent dining options and great bar service.
Stayed 6 nights in Mar 2025

10/10 Excellent

Shelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we hoped for clean, great food great pools and activity for our toddler, beautiful beach very accommodating staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful vacation with great food options and excellent staff!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent people and staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel Definitely coming back next year.
Stayed 4 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
It's a gorgeous hotel!
Stayed 13 nights in Mar 2025

10/10 Excellent

emanuelle josue pastran

Liked: Cleanliness
Good vacation experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 5 nights in Apr 2025

8/10 Good

Tracy R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nice beach and great food.
Stayed 7 nights in Mar 2025

10/10 Excellent

Dale C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great staff, 💯Recomend
Stayed 6 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! great food, so many options! Just an amazing experience all around! 10 out of 10 recommend
Stayed 5 nights in Apr 2025

8/10 Good

Rana

Liked: Cleanliness, staff & service, property conditions & facilities
Big hotel with big several pools and several dinning options
Stayed 6 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, you dont have to leave the resort if you didn't want to everything is there.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose M

Liked: Amenities
We are very pleased with everything this Hotel has to offer and all the personnel that makes this Hotel the best place to stay. Second to none.
Stayed 4 nights in May 2025

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good time at emerald bay
Stayed 14 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go to for couples, groups, families. They have lots of activities for adults and kids, waterslides are grandma and grandpa friendly, and food choices are many, quality of food, tasty, tasty, tasty!
Stayed 7 nights in Apr 2025

10/10 Excellent

Litzy

Everything was excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

Lauren Laura Odile

Really great!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Willy

The staff were super friendly and helpful. The whole place was very clean and smelled fresh. We had a really great stay and would definitely return here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in May 2025

10/10 Excellent

Israel A Vazquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mazatlan
Stayed 7 nights in Feb 2025