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El Cid Castilla Beach Hotel

3.5 star property
Family fun on the beach, with outdoor pool, near Cerritos Beach

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Photo gallery for El Cid Castilla Beach Hotel

Exterior
Waterslide
Aerial view
Exterior
Sports facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • All inclusive
  • Pool
  • Spa
  • Housekeeping
The current price is AED 368
AED 493 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Ocean View Elite Golf Experience

View from room

Ocean View Elite Golf Experience

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View

View from room

Room, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Elite

View from room

Ocean View Elite

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Pool View

View from room

Room, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Premium With Sea View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Sea View

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Aerial view

El Cid El Moro Beach Hotel

  • Pool
  • Hot Tub
  • All inclusive
  • Kids pool
7.8 out of 10, Good, (836)
The price is AED 555
AED 716 total
includes taxes & fees
24 Feb - 25 Feb
El Cid El Moro Beach Hotel

About the neighborhood

Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110

What's nearby

  • El Cid Country Club Golf Course - 17 min walk
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 7 min drive
  • Mazatlan International Center - 8 min drive
  • Cerritos Beach - 12 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Los Arcos - ‬4 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Rico's Café Zona Dorada - ‬4 min walk
  • ‪La Casa Club el Cid - ‬6 min walk
  • ‪Bar el LOBY - ‬1 min walk

About this property

El Cid Castilla Beach Hotel

Family-friendly resort near The Mazatlan Malecón
You can look forward to an adjacent golf course, a swim-up bar, and shopping on site at El Cid Castilla Beach Hotel. With a beachfront location, beachfront dining, and fishing, this resort is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like boat tours. Guests can also expect to find a coffee shop/cafe, a playground and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • A free area shuttle, tennis courts, and self parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and a porter/bellhop
  • ATM/banking services, multilingual staff, and an elevator
Room features
All 500 rooms have comforts such as air conditioning and separate sitting areas, as well as perks like safes and room service.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Parking and transportation

  • Self parking on site (MXN 70 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 swim-up bar
  • Room service available

Restaurants on site

  • LA ALHAMBRA RESTAURANT
  • EL ALCAZAR
  • LA PERGOLA

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Pool umbrellas

Spa

  • Massages

Accessibility

  • Elevator

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 307.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 150.0 per day
  • Rollaway bed fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán

Frequently asked questions

Does El Cid Castilla Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Cid Castilla Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Cid Castilla Beach Hotel?

Self parking is available for MXN 70 per day.

What time is check-in at El Cid Castilla Beach Hotel?

Check-in start time: 4:00 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at El Cid Castilla Beach Hotel?

Check-out is at 11:00 AM.

Does El Cid Castilla Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 320 per person applies.

Are there all-inclusive benefits at El Cid Castilla Beach Hotel?

Some rate plans available at this property are all-inclusive.

Where is El Cid Castilla Beach Hotel located?

Located in Zona Dorada, this beachfront resort is next to a golf course, 0.4 mi (0.7 km) from Playa Brujas, and 1.5 mi (2.4 km) from The Mazatlan Malecón. Punta Camaron Beach and El Cid Country Club Golf Course are also within 1 mi (2 km).

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El Cid Castilla Beach Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 378 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 184 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Charity

It was nice
Stayed 7 nights in Feb 2025

8/10 Good

DellRae

Liked: Cleanliness, staff & service
We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.
Stayed 7 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all pleasant and kept the hotel looking good and working efficiently.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jesse Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With their all inclusive, we had full access to all of the El Cid resorts, restaurants, shows and amenities and shuttle service to all them aswell making the experience incredible and always something different
Stayed 6 nights in Jan 2025

10/10 Excellent

camille lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thomas our waiter is just the BEST. He works on the beach a lot He is so kind and so great and is sinply the best!!! Thank you!
Stayed 7 nights in Feb 2025

8/10 Good

Mária

Liked: Cleanliness, staff & service, amenities
A little noisy
Stayed 14 nights in Feb 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service
Variety of dinner restaurants was good. All inclusive rates were a little high for the quality of the food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers
Stayed 4 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.
Stayed 4 nights in Jan 2025

6/10 Okay

Ruth

Liked: Staff & service
Treatment for Expedia customers Wes different than regular customers and limited
Stayed 5 nights in Feb 2025

10/10 Excellent

Yelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly, the hotel in all was great. I will definitely be returning.
Stayed 4 nights in Nov 2024

10/10 Excellent

Omar Sosa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Food was good and the service was great. No problems getting around the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

RuthAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Service from all the staff!! Congrats on that… Food in Pergola can improve, but it is ok. Price-Quality is Excelent !
Stayed 1 night in Dec 2024

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was only a couple of day ,though i was very happy overall with our stay. Was veryy happy from check in to check out excellent service.
Stayed 3 nights in Nov 2024

8/10 Good

JEREMY

Liked: Cleanliness, amenities, property conditions & facilities
Took over an hour to get food from room service. Check in took forever. Very nice hotel, very clean. Shower didn't drain very well but seems normal in Mexico.
Stayed 1 night in Jan 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, amenities
I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT FOOD, STAFF WAS VERY NICE AND HELPFUL DEFINITELY WOULD COMEBACK AND ENJOY THE RESORT A BIT MORE
Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We had an amazing stay! Thank you.
Stayed 4 nights in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool area was huge and jumping off the rocks into the water was a highlight. We reserved five restaurants during our stay and the dishes were all delicious, unique and presented favourably. And the check-out was stress-free with no hidden charges; which we’ve dealt with at other resorts over our years of travel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good and varied. Staff loud in the hallways… didn’t get a promised tequila bottle when checking out… “out of stock”
Stayed 5 nights in Nov 2024

8/10 Good

Shivakumar

A lot of things were an add on. Like A Latte, Guacamole and such.
Stayed 6 nights in Dec 2024

8/10 Good

Cynthia

Liked: Property conditions & facilities
Pool and beach was accessible
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools
Stayed 4 nights in Aug 2024