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"Great location for world resort arena- 10 minute walk. Also railway station accessible by foot too. Room was spacious and clean (bathroom looked new) Bat area was good. Breakfasts were very good plus could recommend Burgundy Restaurant. Very friendly helpful staff"

"The neatness and the quietness "

"Staff were lovely and friendly, especially on check in. We were there for our wedding anniversary and to see Craig David which were gifted. They did say we were upgraded from a king to exec room and as lovely and spacious. However, it did have some hand prints on the windows and looked out to lots of cigarette butts/no view which was a little bit of a let down. No mini bar or fridge. We stayed for lunch and found expensive for what we got. 2 burgers, a glass of wine and coke for £60 considering ordering at bar. (Couldnt put items on room as that broken so needed to go back upstairs to take card despite taking a preauth on arrival to charge to room) The breakfast was lovely and nice to have salad option's as my husband is turkish and prefers continental over a standard english breakfast. I loved the eco touches in the hotel and refillable shampoo/conditioners (although one did come off the wall when i went to use it) Location it was perfect from birmingham train station (10 min walk through nec) and the BP pulse live venue 5 mins walk. The bar after the concert was busy and the queue could have been better organised and service could have been quicker/more staff anticipating the finish time. Overall it was lovely. We didnt pay to use the pool but it looked nice to have a relax. "

"Nice view out the window clean room had a peaceful sleep ."

"Vart good"

"Rooms are modern and clean staff very friendly and helpful lots of variety at breakfast will definitely stay here again "

"We had a great stay. Good sauna and steam room. Comfy beds. Good breakfast. "

"The hotel was warm and welcoming on a cold damp winters day. Staff very helpful and friendly. Good all round. "

"Great stay, ideal location, good rooms and spa area."