Hotel with a Concierge in La Altagracia from AED 1,494

"Everything was great - service was also good - wish there was more restaurants, and the ones that are available aren’t open all the time. - the buffets should have more options, they basically serve the same thing everyday. Wish they had an option for something authentic rather than having food we get in the states. "

"Overall, we had a great time at Majestic Elegance, and think it was a very good value for money. Our butler JC was incredibly helpful in booking us several services and was very attentive and responsive. The rest of the staff had great service as well, and they seem like incredibly hardworking people. The resort and room itself are beautiful, and the grounds were spotless and very well attended to. Our only downside would be the quality of some of the food wasn’t great, for example some of the...

"We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all! "

"Everything at Joia was wonderful and exceeded my expectations!"

"B"

"Wonderful service in all rest"

"The staff and services"

"First of all the only thing we liked was the staff service. Specially Sr. Bolivar Rivas (driver). This person is at your service and problem solving that makes you feel protected. Super Professional and Respectful and a great Human. Another staff is Sr. Jose Nunez waiter (captain) he runs a ship with such a smooth sailing and great human. And finally SR. Adrian Jimenez waiter at the Level Melia beach snack restaurant. He is amazing on remembering your drinks and constantly offering his service....