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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Immerse yourself in paradise where every moment counts. Bask in the beauty of your surroundings then let loose with waterslides and poolside bars.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Terrace/patio
Restaurant
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly
The price is AED 1,145
AED 1,352 total
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout drapes

Premium Suite

Highlights

Balcony
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Luxury Room, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, foosball

Luxury Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Hair dryer
  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Jetted Tub, Sea View

Highlights

Balcony
Private spa tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

View all photos for Quadruple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Double Room Luxury With Garden View

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Room Luxury

Minibar, in-room safe, desk, blackout drapes

Room Luxury

  • Sleeps 1
  • 1 Full Bed(s)

View all photos for Family Suite -5 Guests- Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Suite Luxury

  • Sleeps 6
  • 1 Twin Sofa Bed(s) and 2 King Bed(s)

View all photos for Quadruple Room Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Triple Room Luxury

Minibar, in-room safe, desk, blackout drapes

Triple Room Luxury

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Triple Suite Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Triple Suite Master With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Quadruple Suite Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Luxury With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Luxury With Private Pool

Minibar, in-room safe, desk, blackout drapes

Double Room Luxury With Private Pool

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Triple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Quadruple Room Luxury With Private Pool

Minibar, in-room safe, desk, blackout drapes

Quadruple Room Luxury With Private Pool

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Triple Room Luxury With Pool View

Minibar, in-room safe, desk, blackout drapes

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Family Suite -5 Guests- Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Family Suite -5 Guests- Master With Pool View

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

View all photos for Triple Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Triple Room Luxury With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Double Suite Master With Pool View

Minibar, in-room safe, desk, blackout drapes

Double Suite Master With Pool View

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Room Luxury With Garden View

Minibar, in-room safe, desk, blackout drapes

Room Luxury With Garden View

  • Sleeps 1
  • 2 Full Bed(s)

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Outdoor pool

Serenade All Suites - Adults Only Resort

Pool
All inclusive
Spa
Pet friendly
9.0 out of 10, Wonderful, (2224)
The price is AED 1,732
AED 2,044 total
includes taxes & fees
4 Feb - 5 Feb
Serenade All Suites - Adults Only Resort

About the neighborhood

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Catalonia Caribe Golf Club - 17 min walk
  • Dolphin Explorer - 18 min walk
  • Cabeza de Toro Beach - 20 min walk
  • Downtown Punta Cana - 11 min drive
  • Bavaro Beach - 21 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury all-inclusive property near Cabeza de Toro Beach
Consider a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive and take advantage of a free breakfast buffet, free water park access, and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Treat yourself to aromatherapy, a facial, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at Buffet Principal, the on-site buffet restaurant. Fitness classes and yoga classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and concerts and live shows.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Air hockey, a porter/bellhop, and outdoor furniture
  • Massage treatment rooms, multilingual staff, and a reception hall
  • Guest reviews say great things the family-friendly amenities, beach locale, and helpful staff
Room features
All 603 rooms have comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 65-inch flat-screen TVs with cable channels
  • Balconies, LED light bulbs, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 2 swim-up bars, 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Buffet Principal
  • Restaurante SteakHouse
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness center
  • Foosball table
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:30 PM.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 23 January 2025, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 19 February 2025 start from $381.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 6000 per pet, per night. Service animals are exempt from fees.

How much is parking at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, water fitness classes, yoga classes, and more.

Where is Serenade Punta Cana Beach & Spa Resort - All Inclusive located?

Nestled on the beach, this Punta Cana property is within 1 mi (2 km) of Bavaro Lagoon and Cabeza de Toro Beach. Downtown Punta Cana and Coco Bongo Punta Cana are also within 6 mi (10 km).

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2585 out of 5384 reviews" "
Rating 8 - Good. 1295 out of 5384 reviews" "
Rating 6 - Okay. 786 out of 5384 reviews" "
Rating 4 - Poor. 368 out of 5384 reviews" "
Rating 2 - Terrible. 350 out of 5384 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Damara

Stayed 3 nights in Jan 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was nice and very clean, the amount of times you are heckled by sales staff was ridiculously high.
Stayed 5 nights in Jan 2025

10/10 Excellent

Karina, thousand oaks

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and amazing staff! All the employees were so nice and accommodating! Don’t forget to tip your servers even for all inclusive packages. They really appreciate it
Stayed 5 nights in Jan 2025

10/10 Excellent

FELICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rssort. Great staff. Delicious foods. Great entertainment and games. Awesome shop
Stayed 3 nights in Jan 2025

6/10 Okay

Harpreet

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheila W.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will love to visit again
Stayed 6 nights in Jan 2025

8/10 Good

VELIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Joann, New Iberia

Traveled with family
Liked: Staff & service, amenities
Stayed here for 5 days , I would give this stay a 8/10 we upgraded to the swim out pool and it was cool just hated the fact they didn’t clean the swim out pools daily the food options for the breakfast buffet was the same every morning and you had to book reservations for the restaurants a day before the employees were very helpful taxis on the property were high they charged us $40 to go downtown Ubers were a my cheaper option I would recommend this property to others
Stayed 5 nights in Jan 2025

10/10 Excellent

LUIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful property! Great service.
Stayed 4 nights in Jan 2025

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 5 nights in Jan 2025

10/10 Excellent

Camila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super recomendo, comidas sempre diversificadas, funcionários muito alegres, prestativos! Voltaria de novo
Stayed 5 nights in Jan 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time in this hotel and i love it
Stayed 5 nights in Jan 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff was extremely helpful. Particularly Carlos who gave my group great info for on and offv the resort. Has a great time and would return
Stayed 4 nights in Jan 2025

4/10 Poor

Ky

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The Good: Property was pretty. They have a fantastic beach and pools. Even at a resort this big we easily found seating at both. And for our first stay at a family resort were impressed by all they have available for young families. The Bad: There was construction and maintenance in main thoroughfare. Our swim out suite had multiple items in disrepair and a see-through window from the bedroom into the shower you would expect in a couples only resort. Food was average. Low point was the staff except for the Mediterranean restaurant who were wonderful. Majority of staff were not very helpful, short with their answers and not engaging unless it was their job to feed you into the “not a time share”presentation. Be aware, that is the goal of the concierge. Around the main lobby stairs, beach, and walkways we were constantly approached by people selling excursions like a car lot sales force on commission. This was our first trip staying somewhere other than Excellence properties so we are a little spoiled by their service I’ll admit, but the staff culture overall is disengaged here. We will not be back. Hope this didn’t come off as a rant in any way and is helpful to you.
Stayed 4 nights in Jan 2025

6/10 Okay

Jeremy

Traveled with family
Liked: Property conditions & facilities
Property is beautiful but a littlenrun down. Check in took forever withbonly one person working the desk. Constantly being bothered by staff to upgrade along with indivoduals on the beach and resort trying to sell packages. Bars are crowded and difficult to get service. Beach is always full with people hoarding chairs. Music playing at the bar right outside the rooms every night.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Definitely would stay there again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Milana, Brooklyn

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Shelby

Traveled with group
Liked: Cleanliness, amenities
The food staff could have been more helpful. Asking for shredded cheese for your omelet shouldn’t be an issue. The outside of the buildings needed some attention where there had been water damage.
Stayed 4 nights in Jan 2025

8/10 Good

Michael Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Preferred area was closed for 3 of the days we stayed and we were not notified.
Stayed 7 nights in Jan 2025

8/10 Good

ZORAIDA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pools were very nice, water was s bit too cold. Pool bar staff was excellent, Franklin, Luis, Alberto, Hector. Ruth in the buffet area was very nice and helpful. They need to have food areas and pools opened later than 6:00pm. There is also sewage smells in the rooms. Rooms need to be updated. Overall it was a nice time.
Stayed 3 nights in Jan 2025

10/10 Excellent

salvador

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

10/10 Excellent

salvador

Traveled with family
Liked: Cleanliness, property conditions & facilities
I liked
Stayed 5 nights in Jan 2025

10/10 Excellent

Vivian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jan 2025

10/10 Excellent

kenneth

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the scenery, the beach, the restaurants, the pools, the rooms were great, and kid friendly.
Stayed 4 nights in Jan 2025

8/10 Good

inessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025