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"Really good customer service"

"This hotel is tucked away across the canal from Tokyo Dome and all its plentiful restaurants and things to do. It’s convenient to both Suidobashi and Iidabashi metro stations. Just know that it seems dining options are more limited on weekends with many smaller dining places closing on weekends, but the good news is that with a 10-12 minute walk, you have endless options at the Tokyo Dome area. There is a small terrace mall next door with some adequate options during weekends and a great coffee shop across the canal (Rec Coffee). Would stay here again! "

"Service is good & rooms are clean. Breakfast buffet spread is good too. We enjoyed our stay & will be back again."

"It’s a good hotel. The location is convenient, the room is clean, and the front desk is helpful. But the room is small (semi-double room). It’s better to reserve the bigger room."

"Location location location "

"The staff are all very nice, some speaks limited English, but each tried their best to find out how to help us. The washer and dryer inside the room is an added bonus! Very convenient location with so many good restaurants within walking distance. Will stay again when in the area!"

"Very friendly staff, delicious breakfast and lots of options for lockers / leaving luggage if needed."

"The breakfast was fantastic. Rooms were clean and spacious enough with very well designed bathrooms. Nice views from rooms and the lobby. It was also convenient to a. Umber of train lines (JR and subway)."