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"Lovely friendly greeting on arrival. With a welcome drink and pastries. Efficient check in , and recommendations for a place to eat and drink with a voucher. Helpful information on travel etc. to visit sights. Breakfast was fresh and tasty, buffet style. Hot drinks and water available all day free of charge. Easy walk from the station, and walkable to all areas of interest we wanted to visit. Only down size is some noise from street cleaners in the early hours, but nothing can be done about...

"Ok"

"Great friendly staff. Location close to many attractions. Miriam the bartender provided us with first class customer service and tips to get around the area. Hotel very clean. I would highly recommend this hotel and can’t wait to return. "

"Great service and very clean. Amazing common spaces. Fantastic breakfast made to order with wide selection of cold meats, fruits, juice and cheese. Water in spa pool could have been warmer and sauna temperature was a bit to low. Rooms were nicely decorated, but quite small and materace was on softer side.Bathroon provided very limited privacy, with sliding door through which everything can be heard. Rooms were services twice a day with afternoon service offering water and chocolate. Overall...

"The size of the room was excellent for our family. "

"We greatly enjoyed our stay at Hotel Puerto de Toledo. It had a very convenient location and kind, attentive staff! We woukd definitely stay again!"

"Area close to many things but not comfortable dining "

"Great service and great location near Atocha station"