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"Lovely friendly greeting on arrival. With a welcome drink and pastries. Efficient check in , and recommendations for a place to eat and drink with a voucher. Helpful information on travel etc. to visit sights. Breakfast was fresh and tasty, buffet style. Hot drinks and water available all day free of charge. Easy walk from the station, and walkable to all areas of interest we wanted to visit. Only down size is some noise from street cleaners in the early hours, but nothing can be done about...

"Spacious room. Looks new and well maintained. Very comfortable bed."

"Great location and helpful staff. Currently undergoing some works on the ground floor but this didn’t interfere with our stay."

"This was my second stay at Casa de las Artes and where possible, I will use it when visiting my son and daughter-in-law in Madrid. The building is beautifully historic, the bedrooms are comfortable and clean with quirky details and the staff are all lovely. The food is excellent as well!"

"A very comfortable stay, the staff on reception were so helpful and managed to switch us to a double bed despite accidentally booking two singles. The room was spacious and the bed very comfortable "

"Great location, besides the metro, Gran Via minutes on the metro. Hotel very modern, staff lovely, room's lovely, i just had an overall great stay."

"We booked this hotel for its proximity to the train station. It was clean & comfortable. We felt comfortable walking in the evening to find dinner. Jesus, who checked us in was friendly and professional"

"Rooms are very very small. Poorly designed. The toilet was right in front of the sink so you had to stand on the side of the sink. Why? No toom to open 2 suitcases let alone one. Breakfast was delicious and had plenty of choices. Right across the street from the train station. "