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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Eco-certified Madrid hotel in Madrid Centro with 3 restaurants

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 42 per person)
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
The price is AED 1,302
AED 1,432 total
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area | 49-inch LED TV with satellite channels, TV, pay movies

One Bedroom Master Suite Red Level

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level | Premium bedding, minibar, in-room safe, desk

Penthouse Suite Red Level

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 130 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 200 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Room

Supreme Room | Premium bedding, minibar, in-room safe, desk

Supreme Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Hotel Fenix Gran Meliá - The Leading Hotels of the World

Spa
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (1000)
The price is AED 1,201
AED 1,321 total
includes taxes & fees
2 Feb - 3 Feb
Hotel Fenix Gran Meliá - The Leading Hotels of the World

About the neighborhood

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk
  • Gran Via - 3 min walk
  • Royal Palace of Madrid - 6 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 5 min drive

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel near Plaza de España - Princesa
Located close to Royal Theatre and Plaza de Oriente, Palacio de los Duques Gran Meliá - The Leading Hotels of the World provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a body treatment, a body scrub, and a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy brunch, dinner, Spanish cuisine, and garden views. Free in-room WiFi is available to all guests, along with a garden and a library.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and a 24-hour front desk
  • An elevator, meeting rooms, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All 180 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries, and bidets
  • 49-inch LED TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (EUR 35 per day)
  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 42 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Jardín de los Duques
  • Corona Royal Gallery
  • Vinoteca Montmatre

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 49-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

As of 31 January 2025, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on 4 February 2025 start from $390.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacio de los Duques Gran Meliá - The Leading Hotels of the World pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Valet parking is available for EUR 35 per day.

What time is check-in at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-out is at noon.

Where is Palacio de los Duques Gran Meliá - The Leading Hotels of the World located?

Located in Madrid Centro, this spa hotel is steps from Plaza de España - Princesa and Royal Theatre. Plaza de Oriente and Sabatini Gardens are also within 10 minutes. Opera Station and Santo Domingo Station are within a 5-minute walk.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 620 out of 725 reviews" "
Rating 8 - Good. 76 out of 725 reviews" "
Rating 6 - Okay. 20 out of 725 reviews" "
Rating 4 - Poor. 7 out of 725 reviews" "
Rating 2 - Terrible. 2 out of 725 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Yvonne, Jupiter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in the city of Madrid it is amazingly quiet. Walking up or down a few streets you are in the real lively world of Madrid
Stayed 5 nights in Jan 2025

8/10 Good

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación minutes away from attractions and súper great attentive staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only have good things to say about our stay. The staff all around was amazing. Great location and beautiful Hotel. We will be back!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Very smart and luxurious feeling
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiong-Keat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the city center, yet quiet because it’s off a side street. Excellent service, friendly hotel staff. Room was comfortable and well appointed. Great location with easy access to Gran Via shopping and restaurants. The only minor downside: the gym could be larger with more equipment.
Stayed 5 nights in Dec 2024

8/10 Good

Nikhil, Issaquah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall: Beautiful hotel super close to the Opera, Palace and Gran Via shopping district, all within a 5-min walk. Staff was extremely courteous, warm, and on more than one occasion went out of their way to make it easy for us. A grade for the staff!! Family room: We got the Family Room with 2 beds since we were traveling with the kids. It was very small and was on the top floor with those slanted ceilings. Both my wife and I hit our heads multiple times during our stay, it is very hard to walk around the room with the two beds and not hit your head!! Moreover, the slanted ceiling makes the room feel very claustrophobic. I wouldn’t rent it unless you’re shorter than 5 feet! Great breakfast in the mornings, with a variety of choices in the made-to-order menu along with a neat buffet spread. We practically ate only 2 meals a day during our 3-day stay — a full breakfast and an early dinner. Again, loved our stay because of location, staff, breakfast etc. Would avoid the Family Room at all costs, go for a larger room and make sure it doesn’t have a slanted ceiling (not on the top floor).
Stayed 3 nights in Dec 2024

10/10 Excellent

Israel

Traveled with family
Outstanding in every sense. A truely joyous experience in this stunning hotel. All staff exceptional and friendly. We will be back for sure!
Stayed 4 nights in Dec 2024

10/10 Excellent

Didem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

10/10 Excellent

MARCO, San Pedro Sula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful. Our flight arrived very early but still they gave us our room at 7am. The hotel is very classy.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful! Outstanding service, all the staff was amazing, Marta, Denis, Manuela, Jose, Alex, Victor, Jordan, the list is outstanding as their service attitude and friendly service. Every detail was very well executed. The room was great, the red level is a most for a perfect stay! Can’t wait to be back, thank you for giving us an unforgettable experience!
Stayed 7 nights in Nov 2024

10/10 Excellent

Diego, Quito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in my favorite City in the world
Stayed 4 nights in Nov 2024

10/10 Excellent

Husham

Traveled with group
Liked: Amenities, property conditions & facilities
Was a great time at this property the people were very friendly they had great service thank you for the hospitality and the food

10/10 Excellent

Romulus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful… I would go back
Stayed 1 night in Oct 2024

6/10 Okay

julie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
When I stepped to the room, I smelled something stinky, and i found the carpet was dirty, I won’t consider come back. Stuff is nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

10/10 Excellent

Janeen

Stayed 1 night in Oct 2024

10/10 Excellent

Irasema, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at Palacio de los Duques Gran Meliá hotel and I can't say enough good things about my experience. From the moment we arrived, the staff greeted us with warm smiles and genuine hospitality, making us feel right at home. The rooms were impeccably clean and beautifully decorated, offering a perfect blend of comfort and style. One of the highlights of our stay was the dining experience at restaurant Jardín de los Duques. The food was absolutely delicious, showcasing local flavors and creative dishes. The breakfast buffet was a standout, with a wide variety of options to suit all tastes. The location of the hotel was also ideal, situated close to major attractions and public transport, making it easy to explore the area. I appreciated the thoughtful recommendations from the concierge, which helped us discover hidden gems nearby. Overall, Palacio De Los Duques Gran Meliá Hotel exceeded ours expectations in every way. My husband and I highly recommend it to anyone looking for a memorable stay, and we can't wait to return on my next trip!
Stayed 7 nights in Nov 2024

10/10 Excellent

Magally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That Hotel is Stunning all the staff wonderful!! Definitely I will back soon … Love it
Stayed 3 nights in Nov 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, staff , employee service , restaurant, the room was bigger. Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic. I highly recommend on all levels. The kindness of the staff made me speechless. Location is great and the restaurant is superb. I’ll definitely be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance and the hotel gave you everything you want!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024