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Thompson Madrid, by Hyatt

5.0 star property
Luxury hotel with a 24-hour fitness center and a rooftop terrace

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Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk
Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk
Seasonal outdoor pool
Daily cooked-to-order breakfast (EUR 35 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
The current price is AED 851
AED 936 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City View)

Room, 2 Twin Beds (City View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Gran Via Madrid

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, (967)
The price is AED 780
AED 858 total
includes taxes & fees
10 Mar - 11 Mar
Hyatt Centric Gran Via Madrid

About the neighborhood

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza de Santa Ana - 7 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Thompson Madrid, by Hyatt provides a rooftop terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • Outdoor furniture, luggage storage, and tour/ticket assistance
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 174 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and tubs or showers
  • 55-inch TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 1640 ft (EUR 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 110 per room (one-way)
  • Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 25

Frequently asked questions

Does Thompson Madrid, by Hyatt have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 20 to May 15.

Is Thompson Madrid, by Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Thompson Madrid, by Hyatt?

Check-out is at noon.

Does Thompson Madrid, by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 110 per room applies.

Where is Thompson Madrid, by Hyatt located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street, Gran Via, and Puerta del Sol. Plaza Mayor and Calle de Alcalá are also within 10 minutes. Sol Station and Gran Via Station are within a 5-minute walk.

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Thompson Madrid, by Hyatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 154 out of 185 reviews
Rating 8 - Good. 20 out of 185 reviews
Rating 6 - Okay. 5 out of 185 reviews
Rating 4 - Poor. 2 out of 185 reviews
Rating 2 - Terrible. 4 out of 185 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Feb 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very modern and in a perfect location. There was a little bit of construction near by so it made it hard to get dropped off at the property but that’s out of their control and not their fault. We really enjoyed our stay and the staff was extremely friendly and personal
Stayed 3 nights in Feb 2025

10/10 Excellent

veronica

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly positioned for activities in the surrounding areas.
Stayed 6 nights in Nov 2024

10/10 Excellent

nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and Services !
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful, and located right in the middle of the action.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and facilities. Stayed when there was construction going on across the street so access by car was limited. I would definitely stay here again if I am visiting Madrid.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in Centro/Sol. Hotel sits on Plaza Del Carmen which is currently being upgraded and should be lovely when complete. Location is Chueca adjacent with easy access to Malasaña, Retiro, Gran Via, and most attractions. David, Santi, and Manuel showed me nothing but comfort and grace. Thank you so much!
Stayed 4 nights in Jan 2025

10/10 Excellent

NITI

Liked: Property conditions & facilities
Great service!
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the Plaza del Sol.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Amazing staff, location and all!
Stayed 6 nights in Oct 2024

8/10 Good

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful and modern. The room was spacious and clean with very comfortable beds. The hotel is in a great location for walking around as many stores, restaurants and the Mercado de San Miguel are within walking distance. The staff and the concierge were helpful and knowledgeable. My family only tried the enclosed area of the rooftop once since it was cold at night, but we didn’t enjoy it as people were allowed to smoke there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stacie

Liked: Amenities
Great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Madrid!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond expectations
Stayed 3 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very attentive, great location!
Stayed 3 nights in Jul 2024

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The only problem is that the construction of the “plaza” limits the access and complicates the transportation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vishnu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were extremely helpful and friendly! Beautiful rooms and amazing restaurant! I will highly recommend this hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel we’ve ever stayed at
Stayed 2 nights in Jul 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Amazing stay, the rooms are wonderful, we slept so well. The hotel staff are all jolly and welcoming, from check in to the bar and restaurant upstairs.
Stayed 3 nights in Oct 2024

10/10 Excellent

ELOY JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it would stay there again for sure
Stayed 9 nights in May 2024

8/10 Good

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities
Service oriented staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Room was beautiful and comfortable.
Stayed 2 nights in Aug 2024