Hotel Emperador

4.0 star property
Hotel with a fitness center, steps from Gran Via

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Outdoor pool, sun loungers, lifeguards on site
View from property
Outdoor pool, sun loungers, lifeguards on site

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
The price is AED 575
AED 632 total
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room (Interior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Hair dryer
Private bathroom
Electric kettle
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

Habitación Club Pemium balcon

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Renovated in 2020
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
Gran Via 53, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk
  • Lope de Vega Theatre - 1 min walk
  • Puerta del Sol - 9 min walk
  • Royal Palace of Madrid - 9 min walk
  • Plaza Mayor - 10 min walk

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Upscale hotel revitalized in 2020 and located near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Emperador provides a poolside bar, a rooftop terrace, and an art gallery on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge), and a 24-hour front desk
  • 11 meeting rooms, a banquet hall, and wedding services
  • A front-desk safe, multilingual staff, and luggage storage
  • Guest reviews speak highly of the breakfast, pool, and central location
Room features
All 232 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 for adults and EUR 19 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness center
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador have a pool?

Yes, this property has an outdoor pool.

Is Hotel Emperador pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Emperador?

This hotel doesn't offer parking.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Emperador?

Check-out is at noon.

Where is Hotel Emperador located?

Located in Madrid Centro, this hotel is steps from Lope de Vega Theatre and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 993 out of 1423 reviews" "
Rating 8 - Good. 302 out of 1423 reviews" "
Rating 6 - Okay. 82 out of 1423 reviews" "
Rating 4 - Poor. 22 out of 1423 reviews" "
Rating 2 - Terrible. 24 out of 1423 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zongkui, North Chelmsford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, very good breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

William, Broxburn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean, functional, efficient, professional staff and very centrally situated.
Stayed 3 nights in Dec 2024

10/10 Excellent

mirtha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia Lili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

mirtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff is amazing! they are always ready to serve you, and assist you in every detail or needs that we may have, we are super happy, and we recommend this Hotel to our friends and family... We have stayed in Hotel Emperador many times before and we always come back to Hotel Emperador every time we travel to Spain.
Stayed 2 nights in Sep 2024

8/10 Good

GEORGE

Stayed 3 nights in Nov 2024

2/10 Terrible

Luisanna

Stayed 1 night in Nov 2024

10/10 Excellent

J W

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and a central situation. Staff helpful and friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Isabelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely experience at this hotel and my room was absolutely beautiful. I really like the little amenities too.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Do not go here if you value your sleep. The rooms lack any form of soundproofing. I could hear people talking in the hallways incredibly loudly, especially when they were waiting for the lift as my room was near it. It's in a convenient location, was fairly clean, staff were fine, but one of the main reasons for a hotel is sleep, and with the noise issues, it's absolutely not worth it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly, great breakfast buffet. The location was ideal to see the city Christmas displays, couldn't have been a better location in Madrid. Also close the theaters and shopping and many restaurants. I would love to go back in warmer weather the rooftop bar is open for the view.
Stayed 1 night in Dec 2024

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good location and the people was nice
Stayed 12 nights in Nov 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kejia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bottle water was provided for the first day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tomas D

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, this was the second time I stayed at this hotel and I'm already thinking about booking this hotel again the next time I travel to Madrid. I'm also recommending it to my friends. The hotel is centrally located, with good service and very friendly staff, and good cleanliness.
Stayed 6 nights in Nov 2024

2/10 Terrible

Axel, Gran Canaria

Stayed 1 night in Jul 2024

10/10 Excellent

Ginny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was only for one night. The hotel was clean and neat.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was an excellent hotel including the breakfast/ dining options. Staffing was very good and great security.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Malcolm, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff friendly and efficient. Bring your Netflix account as there are no English entertainment channels on the TV. Would definitely stay again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Changan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 3 nights in Nov 2024

6/10 Okay

Victoria

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is old but room was renovated. Bedroom is very good. Shower stall in bathroom is tight. I am 5’2” with a small frame and I still found the shower area small. Room is non-smoking, but smelled like cigarette when we checked in. Hotel is on Grand Via which is a very busy street with lots of tourists and shoppers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

curtis

Liked: Amenities
Disliked: Staff & service
Stayed 5 nights in Oct 2024