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"We didn’t have a code for check in until 4:00 pm. So we couldn’t enter to the apartment until 4:30. I had to call the apartments 5 times and they didn’t give me the code until the last minute. We were waiting at 40 degrees with 2 kids during 2 hours. I used the chat provided in the app and they didn’t help me at all, they told me to call to Hotels.com. I called to Hotels.com and not solution at all. It was a nightmare. The place was very noisy because there is a bar underneath. Bathroom with...

"They not open the gate "

"Location, location, location !!! This is probably one of the best locations in Madrid. Everything is walkable distance: la gran via, museums, shopping, restaurants, metro, bus stations, etc. Extremely convenient, clean, cozy, and comfortable, I'd stay here any time. "

"The staff is nice , and room is clean!"

"Lovely place to stay! Tremendous location!"

"Stayed forc2 nights. It is conveniently located. Close to the metro and famous attractions. "

"The place is very nice, if you are looking for something clean, quet, with the good location and not too expensive. There is small kitchen with the coffee and tea maker, microwave and refrigerator which I found very convenient. They don't have a reception but the owner is always available and responds within the minutes. Also they have a storage lockers in the lobby, where you can store your luggage and the laundry room."

"Good stay. Much better than expected. "

"The property is very nice and the location is great. The rooms were clean and spacious with good amenities. The manager/owner was extremely helpful and provided all necessary information about checkin and location before. I would highly recommend Cálamo to anyone planning to stay in Madrid."

"The staff were amazing"

"Clean, comfy, well located & friendly helpful staff. "

"Muy seguro! Excelente lugar con ubicación idónea para ir caminando a diferentes puntos."