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"Wow, what an amazing hotel with even more amazing services. Everyone was so friendly and service oriented. Candido was amazing and help out with our restaurant booking and everything else. The property is beautiful, with different areas for different people. If you want to have fun, the center pool is for you. If you want quiet and piece then the quiet pool is your area. The food at the restaurant was delicious and the buffet didnt disappoit. I will highly recommend this restaurant to anyone that want a romantic getaway. "

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"We really enjoyed our stay. The staff is second to one. Housekeeping didn’t a wonderful job and Cocom kept the drink flowing by the pool. Not as big as some other resorts, but new facilities and good food options. "

"Moon Palace Cancún is a beautiful resort. Everything you need in one place. The staff were extremely friendly. The food was excellent with so much to choose from for every taste bud. We had entertainment day and night. I was very happy that I chose this resort for my vacation. Definitely will be back. You are treated with exceptional hospitality. I loved it there. "

"overall i’d say this was an amazing place to stay. if you have kids this would be a great option. all the staff are very kid friendly. matteo from the bar upstairs and downstairs by the pool was very polite and memorized my name and my sisters name. he always checked in on us and was very helpful in giving us options where we can spend our time. he was always smiling. Marcus was always cheerful and kind and inviting as well. the staff team were always making sure the lawn and property were always looking clean and fresh. "

"manager Fernando was very attentive and friendly. He helped to solve all the issues. The food in the restaurant was tasty, but a bit salty. The room was cleaned "

"I went there as a solo traveller I really enjoyed it. Staff is super friendly, the food is good and the beach and the pools were amazing. If you are looking for a peaceful and quiet stay this is the perfect hotel. "

"Very friendly staff"

"I love this places "