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"Hotel staff are friendly & professional. Nanaimo needs to deal with its homeless/drug problem. "

"I loved tge room"

"Uncomfortable walking past some homeless people in the surrounding streets. Hotel main entrance is locked and requires card access after 8 pm as a safety measure. But location is close to downtown and a manned city parkade is just opposite and free parking on Sunday’s and holidays. The fridge and the expression machine are noisy. "

"Quiet, excellent pool though the hot tub was not working. Superb breakfast and bonus hot beverages and cookies after breakfast hours"

"Hard to understand front staff"

"perfection"

"clean, comfy. great view. decent downtown location. room was as described. decent amount of cable channels. included hot and cold breakfast, though not an over amount of choices, fulfilled our requirements quite nicely. comparatively, the price we paid was good value versus others we have used in the past."

"Close to everything, very nice hotel rooms with balcony."