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"Wonderful hotel! The room is beautiful! Staff was great! We will be back "

"Great establishment "

"Our secrets tulum stay was wonderful. Booking excursions was easy and convenient without anyone being pushy. The transportation from and to hotel felt very safe as the Amstar staff was always available at the hotel. The resort staff was amazing. The staff concierge Marlen went above and beyond to meet our every request. She was very pleasant and quick to respond via text. She not only booked our reservations for restaurants but also followed up to ensure everything went well. The beach at zamna was private and beautiful. We loved it. We enjoyed the food and hospitality there as well. Our best time was at the Olio restaurant where we went 3 times because the whole staff from Sergio the server, Rene the manager to the Chef Gonzalo gave us an amazing experience. Chef Gonzalo made special meals only for us to meet our diet needs. Every single item he made was delicious. Our many thanks to the whole staff of secrets for making my wife’s birthday trip special. "

"We stayed in the Lirio Room. Though the room is surrrounded by palm trees, the beach is less than a 5 minute walk. All paths are sand, and lit up at night. The beach was quiet, not busy, and we did not have trouble locating a tent and beds to use on the beach. There are many vendors but they are not pushy. This is located in the southern hotel zone of Tulum. The most inexpensive restaurants were about $15 American for 1 dish, most average about $25 American per dish. Many vegan options. There is shopping within 5 minutes walk. The shopping is mostly clothing and accessories stores, these stores are "higher end" boutiques with unique bohemian style clothing. Tattoo shops, and dance clubs are close by too. The hotel bathrooms ask that you do not flush toilet paper, or toilets clog. "

"We had an amazing experience, people were cordial and attentive. Edgar who served us at the seaside grill was extremely friendly and attentive to all the details that made us feel at home. He is someone who has class and cares about the people that visit the resort "

"Amazing experience "

"Very nice hotel but the street it is on is in very bad shape. From pot holes to sketchy looking people, it made us feel very uneasy walking around. Overall we had a great experience at the hotel but it did feel over priced. Not sure we would go back. "

"Amazing property and wonderful staff."

"Our stay there was wonderful, definitely recommend this place! "