Find all hotels by Best Western in Tilbury from AED 246

"First time I stayed in December I was given a drinks voucher. Have since stayed the last two weeks and none given. Two bags of crisps and two bottles of water are in the room on arrival but I have been told that they are not replaced until the third day. This week my room did not have water or crisps. The receptionist brought water but said she couldn’t find the crisps. I was offered a drinks voucher or 10% of a meal. I did not accept either as I was eating out and driving. Not sure if auto...

"Excellent, friendly customer service."

"The reception staff were brilliant. Very happy and helpful. Thank you"

"It was clean and the restaurant was good and reasonable. The room was so small you could barely move around. To use the toilet, you had to stand by the side or squeeze under the sink. On two occasions I had to call security because of the noise until almost midnight. One night the fire alarm went off at 3am. There were no amenities other than a hair dryer. You had to go to the bar to get ice. Staff was unsympathetic. Could not plug the coffee maker in because it was covered by the...

"We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience."

"Very friendly staff "

"They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator"