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Shangri-La The Shard, London

5.0 star property
Luxury London hotel in London City Centre with bars

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La The Shard, London

Indoor pool
Exterior
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Exterior
Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet friendly
  • Parking available
  • Room service
The price is AED 2,069
AED 2,483 total
includes taxes & fees
17 Feb - 18 Feb

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Shangri-La)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 232 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Suite (Westminster) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Westminster)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 124 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (London)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 117 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Suite (Southwark) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Southwark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Shard Room King

Premier Shard Room King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Shard Room King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Iconic City View Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View (Iconic)

Room, 2 Twin Beds, City View (Iconic) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, City View (Iconic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds (Shard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds (Shard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Shard Suite

Premier Shard Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Iconic Shard Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Iconic Shard Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Shard Room - 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Langham, London

Pool
Spa
Pet friendly
Free WiFi
9.6 out of 10, Exceptional, (1001)
The price is AED 1,704
AED 2,045 total
includes taxes & fees
1 Feb - 2 Feb
The Langham, London

About the neighborhood

Map
31 St Thomas Street, London, England, SE1 9QU

What's nearby

  • Borough Market - 2 min walk
  • Tower of London - 17 min walk
  • London Bridge - 20 min walk
  • St. Paul's Cathedral - 4 min drive
  • Big Ben - 6 min drive

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • ‪Leon - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Redwood Sports Pub & Kitchen - ‬2 min walk
  • ‪The Telephone Exchange - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Shangri-La The Shard, London

Luxury hotel near Borough Market
Located close to London Bridge and HMS Belfast, Shangri-La The Shard, London provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Treat yourself to a massage or other spa services. The on-site Asian cuisine restaurant, TING, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, a banquet hall, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 202 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs, childcare services, and cribs/infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and separate tubs/showers
  • 40-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 70 per night)
  • Valet parking on site (GBP 70 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 47 for adults and GBP 22.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • TING
  • GONG
  • Bar 31
  • Sky Lounge

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Indoor pool
  • Private picnics
  • Sauna
  • Spa services

Family friendly

  • Cribs/infant beds (surcharge)
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (2335 square feet)
  • Meeting rooms - 3

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per night
Cribs (infant beds) are available for GBP 75.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 47 for adults and GBP 22.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 70 per night
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 75.0 per night
  • Rollaway bed fee: GBP 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Does Shangri-La The Shard, London have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Shangri-La The Shard, London pet-friendly?

Yes, Shangri-La The Shard, London allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of GBP 75 per pet, per night. Service animals are exempt from fees.

How much is parking at Shangri-La The Shard, London?

Self parking is available for GBP 70 per night. Valet parking is available for GBP 70 per night.

What time is check-in at Shangri-La The Shard, London?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Shard, London?

Check-out is at 11:00 AM.

Does Shangri-La The Shard, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 160.00 per vehicle applies.

Where is Shangri-La The Shard, London located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Borough Market and HMS Belfast. Globe Theatre and Tate Modern are also within 15 minutes. London Bridge Station is only a 2-minute walk and London Bridge Underground Station is 2 minutes.

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1003 reviews" "
Rating 8 - Good. 118 out of 1003 reviews" "
Rating 6 - Okay. 43 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at the Shangri-La, The Shard. The staff was so incredible attentive from the moment you step into the building. I especially want to thank Jehan from the front desk staff for going out of his way to make sure I stayed in the best room and it definitely did not disappoint. I was able to see a stunning sunrise over Tower Bridge and soaked it all in from a bathtub with the view. This hotel truly has one of a kind views of the London skyline— I’ve been to London plenty of times before and stayed at varying hotels and this one is truly the best out of all of the them. The staff truly makes the biggest difference. Cannot recommend enough!
Stayed 1 night in Jan 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our second time to stay at shangril London and it was a perfect choice for celebrating my husbands birthday. The staff were great and thank you the celebration cake and card and bday greetings for my husband. We had an excellent stay we loved our upgraded corner room with city views and complimentary breakfast. We did however missed using the spa as it was under maintenance but we were assured they will provide us sky pass at a convenient time at some point this year. We love the breakfast choices and the views we highly recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve be er experienced staff so attentive and engaging. Amazing hotel and the staff made it just unbeatable.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay on NY Eve
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2024

10/10 Excellent

Amarjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fab
Stayed 1 night in Dec 2024

10/10 Excellent

Sergei, Tenafly

Stayed 5 nights in Nov 2024

10/10 Excellent

shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, had a super time.
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian, Salisbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal touches and attention to detail from all the staff is do impressive. You are really made to feel welcome and valued. The room was excellent with everything you could hope for to compliment the amazing views of London. A great experience I hope we can do again soon time.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an u real great experience. I enjoyed every minute of my stay. Great people and great staff..
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Shangri-La properties never disappoint!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chen

Stayed 1 night in Oct 2024

10/10 Excellent

MARTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was lovely as you’d expect for what it is, staff were friendly and very helpful, room was lovely and an amazing view of London. Mini bar prices were excessive for what was on offer but that’s your choice to use or not. Spent a lovely weekend celebrating my wife’s 30th birthday gift.
Stayed 1 night in Nov 2024

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very special, they were happy to arrange an early check in, breakfast was amazing, the views were lovely and it was a great anniversary treat. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service all brilliant
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasondeep

Stayed 1 night in Sep 2024

10/10 Excellent

Miriam

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had the opportunity to stay for 4 nights at the Shanghai-La, The Shard in London, and the experience was truly remarkable. The hotel was stunning. The hotel staff were incredible. We were even upgraded to an Iconic King Room with City View for which we were truly grateful. The view from the room was simply breathtaking, absolutely stunning. The panoramic view over London, whether at sunrise or sunset, is unparalleled. Amazing restaurant with fabulous view. Breakfast at Ting was a perfect start to each day. The buffet was exceptional with plenty of choices, as you would expect from a luxury hotel of this kind. Again we must thank the staff for their attentiveness throughout. We also had the chance to enjoy the spa and pool facilities. A true sanctuary of relaxation. A true sanctuary of relaxation. After a long day of exploring, the pool and the sauna on the upper floors, with its spectacular view over London, was exactly what we needed to recharge. Overall, The Shard is an excellent choice for those who want to experience luxury and sophistication in the heart of London. It’s a place that sets new standards for hospitality and comfort. Highly recommended for anyone looking for an unforgettable experience in the British capital!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was absolutely wonderful. All the staff members were great. Only thing I concern was there were not enough USB outlet which was quite shocking.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ji Won

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever stayed at in my life! Will definitely book here again when I’m in London!
Stayed 3 nights in Oct 2024