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"Nice staff"

"The staff all around were great. Our room apparently an upgrade didn’t really feel like one. There was a tear in the carpet and the wallpaper was lifting at the seams. I was also surprised there wasn’t a refrigerator in the room. "

"Fantastic location. Close to Madison Square Garden, Penn Station and 34th St"

"Excellent location!! Everyone was friendly and helpful. The first guy checked me in under a completely different person but the manager corrected all of it and was so kind and accommodating. It could have been a mess but they corrected the issue flawlessly. "

"Great location. It’s walkable to a lot of popular spots."

"Beautiful place to stay for my wife and I. Easy access to F train which will get you into time square. Spent 4 days exploring everything in Uptown and Downtown. Look forward to coming back. "

"This was my second stay at Westgate Grand Central. It was amazing as always and I will definitely be back!"

"Excellent and very convenient place. Will stay again"

"My family stayed for 5 nights and our trip was wonderful! We had a Times Square view but the rooms were nice and quiet. The staff were friendly and attentive. We would definitely stay at the Crowne Plaza Times Square again!!"