Find Luxury Hotels in Puerto de la Cruz

"Perfect stay"

"We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend! "

"Pleasant stay. Good thing was able to get UK TV eg BBC1 and ITV. This is very unusual. Rooms were nice with kitchen area. Was not impressed with breakfast, it was OK but missing some items. Good value. Recommended."

"Staff was amazing and rooms were really clean "

"Enjoyed my time here! The staff were kind, informative and helpful throughout my stay. "

"Very convenient location near water front, clean and comfortable, staff were all very helpful and friendly. "

"Avoid Avoid Avoid!!! Please listen to reviews! If you can live on toast in the morning and just chips at night then good luck to you as you have 0 section and never any Spanish food. Also unless you are all inclusive you cannot get any drinks at all including alcohol also if you want water for you room or heading out for day you have to pay. Decor extremely dated and rooms have carpet 0 heating or air con. "

"In short, the stay was positive and I would go again - but there were a few things that were below expectation, especially for a 4-star hotel. Otherwise, great overall. Negatives: No air conditioning: even tho we visited in Nov, still struggled with the hot & humid air - thankfully the staff were able to provide a fan upon request which partially helped. Sewage smell: an unpleasant smell was present in the toilet/bathroom especially throughout the first 2 days. Cockroach: live cockroach...