Find Family Hotels in Puerto de la Cruz

"Beautiful location & friendly and helpful staff"

"Very lovely people, clean property, great buffet food, convenient location "

"Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!"

"After having read a lot of negative reviews we were a little apprehensive about the hotel but we thoroughly enjoyed our stay there. We were able to check-in an hour and a half early and staff were all very friendly and professional. Room was lovely and everywhere was very clean. Some building work going on but didn’t cause any issues. Plenty of choice at mealtimes and it was always presented beautifully. The rooftop bar is amazing! Bit of a steep hill or steps into town but lots in the area to see and bus stops close by. Really lovely hotel and good value for money. "

"An amazing central location, very lovely old style building, but very clean, and I would recommend "

"My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis.  I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening.  Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful."

"The staff were very helpful and polite, nothing was too much trouble. Hotel and food excellent. Definitely going back"

"Fantastic hotel undergoing chic, tasteful refurbishment in a fantastic location with wonderful gardens and three swimming pools."

"Nice location "