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Hotel Monopol

3.0 star property
Hotel with free breakfast, a short walk to Plaza del Charco

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Photo gallery for Hotel Monopol

Reception hall
Outdoor pool
View from room
Exterior
Reception hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Spa
The current price is AED 535
AED 573 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Balcony

Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony

Highlights

Balcony
Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

Highlights

Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

Highlights

Refrigerator
TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

Highlights

Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Shower/tub combination
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Plaza del Charco - 3 min walk - 0.3 km
  • Lago Martianez Swimming Pools - 8 min walk - 0.7 km
  • Taoro Park - 13 min walk - 1.0 km
  • La Paz Lookout - 16 min walk - 1.4 km
  • Loro Park - 4 min drive - 1.9 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

  • ‪Hannen Barril - ‬3 min walk
  • ‪Slow Coffee Tenerife - ‬4 min walk
  • ‪Casa Mel - ‬5 min walk
  • ‪Compostelana - ‬3 min walk
  • ‪Tasca el Olivo - ‬4 min walk

About this property

Hotel Monopol

Hotel near Plaza del Charco
Near Lago Martianez Swimming Pools, Hotel Monopol provides a free breakfast buffet, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers breakfast and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Tour/ticket assistance, concierge services, and a reception hall
  • Luggage storage
Room features
All 92 rooms include amenities such as safes, WiFi, and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Refrigerators, ceiling fans, and desks

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6.42 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Monopol have a pool?

Yes, this property has an outdoor pool.

Is Hotel Monopol pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6.42 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Monopol?

This hotel doesn't offer parking.

What time is check-in at Hotel Monopol?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Monopol?

Check-out is at noon.

Where is Hotel Monopol located?

Situated near the beach, this hotel is within a 5-minute walk of Church of Nuestra Senora de la Pena de Francia and Plaza del Charco. San Telmo Promenade and Puerto de la Cruz Town Hall are just steps away.

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Hotel Monopol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 83 out of 230 reviews
Rating 8 - Good. 103 out of 230 reviews
Rating 6 - Okay. 31 out of 230 reviews
Rating 4 - Poor. 9 out of 230 reviews
Rating 2 - Terrible. 4 out of 230 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Stayed 2 nights in May 2024

10/10 Excellent

Lynne Victoria

Liked: Cleanliness, staff & service, room comfort
The hotel ia an old spanish establishment with lots of character Location location is the main thing Staff brilliant xx
Stayed 9 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Stay
We requested the possibility of the same room we had last visit and they obliged us , the staff our fabulous . We just love this hotel steeped in history and would be loath to stay anywhere else . Can't wait to return and hopefully gir longer next time .
Stayed 2 nights in Sep 2024

10/10 Excellent

Alberto Gutiérrez

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christine Rona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly kind staff, good breakfast, comfortable clean room
Stayed 7 nights in Mar 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort
Hotel Monopol
This hotel is a little gem, steeped in history and very central. The internal lounge area with it's palms and exotic plants is wonderful. I would recommend this hotel so long as you are not looking for luxury. There are lovely views from many rooms and the pool is good. Shame they don't offer tea/coffee making facilities in the rooms. Fixtures and fittings are sadly just looking a bit tired.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yvonne Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Stayed 5 nights in Sep 2022

8/10 Good

Ronald John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.
Stayed 5 nights in Jul 2023

10/10 Excellent

celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old school family run hotel
Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival
Stayed 4 nights in Feb 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.
Stayed 1 night in Jul 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a traditional hotel
Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.
Stayed 2 nights in Nov 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit worn but comfortable
It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115
Stayed 14 nights in Nov 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful
Stayed 1 night in Oct 2022

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service
Liked situation.- very clean….But the staff were uncaring and no help at all- apart from the older receptionist on the desk on 29.08. I stayed in this hotel about 40 years ago and the service then was excellent.
Stayed 1 night in Aug 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
Our short break at the Hotel Monopol
Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.
Stayed 5 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked. Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed. Loved the area but not so much the old busker outside. To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours). Given its location, it is probably one of the best places in Puerto de la Cruz.
Stayed 6 nights in Feb 2023

6/10 Okay

Jana

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a fantastic location, close to the beach, restaurants and parking (either free or paying) and has a beautiful Canarian patio; however, the hotel needs some serious refurbishment as it is old. Additionally, the walls and doors are really thin, could hear the conversations that the maids had on our doorstep every morning or when they were hoovering in nearby rooms... For some reason, they always start cleaning the rooms at 8 am (which I find weirdly early). We were also very unlucky that Oktoberfest (yes, in August) was being held in Plaza Europa, which our room faced to, so we would hear the band's music all day from noon until 1 am. If the terrace and bathroom windows were better/newer, this would not be a problem. Having said all of the above: perfect location and super comfortable beds, with a ceiling fan that provided extra ventilation. If you're travelling on a budget, this hotel might be fine.
Stayed 4 nights in Aug 2022

8/10 Good

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralissimo,struttura molto particolare,personale gentilissimo
Stayed 1 night in Mar 2025

8/10 Good

Manfred

Liked: Cleanliness, staff & service
Gut, teilweise erneuerungsbedürftig
Stayed 17 nights in Dec 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 3 nights in Dec 2024

8/10 Good

Jarmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Andreas

Stayed 5 nights in Nov 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024