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"The hotel is clean and spacious. View is good. But room carpet starts to feel old. And outdated "

"Perfectly on a train line surrounded by amenities and shops that suit all needs, the hotel is lovely and would recommend, likely too return in future"

"The room was the usual size for business hotels. The bed was maybe a double but definitely not a single. I slept soundly and I was very comfortable. I have food allergies and the staff made a special plate for me from the buffet to make sure I found what I could eat. The buffet looked really good, many choices for those who can eat it all. "

"Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀"

"Good hotel!"

"great place to relax and enjoy the onsen. good and helpful staff. far from train station however they do provide shuttle service, you just need to call the hotel to arrange for it. not much around the area for shopping though, "

"It was a wonderful and memorable stay! Staffs are patient, helpful and polite. The room room is very spacious and clean. We enjoyed the hot spring bath with beautiful city and lake view as far as our eyes can see. The Japanese breakfast was the highlight of our trip. We enjoyed the food very much."