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"Great hotel near the train station."

"This hotel so far has the best staff I’ve ever seen. Everyone so friendly. They had the shuttle ready for us when we needed to go to the train station. Overall it was an experience. "

"Efficient, but friendly and able to book in room massage within hours of our arrival."

"We are so happy to have stayed here during our trip to Japan. Our room had traditional Japanese style qualities and the private onsen was amazing. We had a beautiful view of the lake, everything was clean, wonderful service, and delicious fresh food all included in our stay. It was a truly relaxing and luxurious experience. We hope to stay here again!"

"Helpful English speaking staffs! Well maintained facilities and building!"

"Perfect"

"Good place"

"We loved this ryokan experience! It had everything we were hoping for. Dinner and breakfast were magnificent, the multi-course meals had us full and pleasantly surprised. We love the private onsen and yukata as well The staff here were super helpful and wanted us to have a nice stay. Most of them can help in basic English, but there were a few who you have to take out the translator for which was not a big issue"

"Meh"