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"The staff were so lovely! Helped us with everything we needed. Our room was clean and tidy and honestly better than I thought after reading some reviews."

"this was a perfect location in central hanoi right next to the lake. perfect for morning strolls just a 3-4 min walk from the hotel. the hotel also had free breakfast on the top floor. the room we got was perfect for 4 people and very modern and spacious. service was great! the massage though was just alright."

"Very classy property with an amazing history! My room was spotless and up to date with attention to the environment."

"We loved our stay! The artistic nature of the hotel, the staff, and the food was wonderful! "

"Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!"

"This was our favorite hotel on this trip. The room was lovely and the service was exceptional. On our last day, we needed to move to another hotel to meet our group. The Oriental Jade arranged and paid for our taxi to get there and gave us a farewell gift. Also, the benefits that came with the room such as free massages and drinks at the roof top bar really added to the value. Its well located on the edge of the old town not far from the lake. I highly recommend this property! "

"Great staff and attention to detail. "

"Beautiful boutique hotel with the loveliest staff who made our stay so pleasant. Special thanks to Lilly, Grace, Emma and Sophia — you were wonderful! Great location too and breakfast was awesome. Feedback we provided was more lighting and hanging hooks in the room; a functioning pool; and massage options laid out from the outset (eg private rooms, fragrance choice, etc.). "

"Lovely hotel"