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"All the staff were incredibly kind and provided wonderful service. The hotel room was as described, nice and clean. Breakfast was great, too. And the location is perfect, a short walk to the lake and to Old Quarter. We really enjoyed our stay. We came from the UK"

"Absolutely loved our stay at Royal Palace Hotel in Vietnam! Miss Jenny went out of her way to make us feel welcome and taken care of, and Miss Sulli provided consistently friendly and attentive service throughout our visit. The staff really made the experience special, and we left feeling relaxed and well looked after. Highly recommend for anyone looking for great service and a comfortable stay."

"Overall great value for money hotel in old quarter and walking distance to the main sites. The rooftop is so lovely and staff were very prompt at serving great drinks. Enjoyed a good massage at the spa as well. "

"Great staff, so helpful, excellent recommendations. Very central, highly recommend!"

"I love this place, the service very nice, breakfast good and staff excellent "

"Everything was 100/100 in this hotel. Extremely clean, luxurious rooms, grand lobby, great breakfast spread, convenient location. What more to ask for!"

"An amazing service in an amazing location! We'd managed to accidentally double book, but the staff offered to refund one, even though they didn't have to! Breakfast was exceptional, massive choice and quality. We also dined in their Saigon restaurant, which is well worth a visit. Take mozzy spray, the lake does attract these unfortunately - the hotel does have plug-in repellents and flyscreens on the patio doors, but the odd one will still get in. The views and room are worth the risk, so don't let this put you off!"

"This is an excellent hotel in a very convenient spot. All the recommendations that Anna and her team made were great. They were very accommodating when our boat cruise was canceled and made a great recommendation for the Ninh Binh day tour. All of the facilities were great, and breakfast was very generous. "

"Beautiful historic property with great services "