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"The hotel and the staff was very good, the area it’s outside of all "

"Room was warm and comparable, last time we stayed we complained as it was freezing, but gave it another chance. Slept well, breakfast was very good. The only thing I found is that the staff couldn’t be bothered, tried to avoid any kind of eye contact, never said hello, please or thank you-very strange. "

"Okay "

"Unfortunately its an old hotel requiring refurbishment, rooms are dirty, mould on the windows, air con that you have no control over and bugs found in the bathroom. Wouldnt recommend a stay here"

"Good modern, clean hotel from reputable brand. Breakfast selection was satisfactory if a little canteen style but tasty enough. Compared to similar in area for Luton Airport location one of the better options for the price."

"Unfortunately previous occupants were smokers It stunk (not owners fault) Consequently window open so freezing Rest ok"

"The staff were outstanding. Nothing was too much for them. They were all extremely helpful and friendly which made my stay much more pleasurable. "

"They cancelled by booking and sent me to another sister hotel only to find it closed and padlocked up. No notification from the hotel or Hotels.com or Expedia. No response to phone calls, emails before re confirmation of the move or complaining afterwards. Appalling customer service from all parties...and i've been in the industry 20 years."