4/10 Poor
Joanna
Traveled with partner
15 December 2024
Disliked: Cleanliness
The place as a whole looks nice but the rooms need a bit of a refurb. The copper bath in the room needed re coating, the bath tap was leaking and the water was running all over the floor from underneath the bath. Soaked our bags. Bed surround had all limescale from the leaking tap. Musky damp smell in room. Found someone’s dirty socks behind the cushions on the sofa which shows not cleaned properly.
There’s no safe in the room to lock valuables.
We ordered breakfast only to find that toast is not included in the price of a full English.
Such a shame, as it looks like a lovely place but needs some TLC. Seems to be run by youngsters and their attitude come across as a bit rude.
As we went to check in, we went through the wrong door and were rudely told to go next door. Got to the correct door only to find we were standing behind a curtain and were called to come through. Check in was quick. Taken to our room but the explanation of amenities in the room was a bit rushed. It’s well overpriced for what you actually get. The food was a bit burnt and staff in the restaurant also come with a bit of an attitude. Such a shame. Won’t be going back.
Joanna
Stayed 1 night in Dec 2024