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Thistle Express London Luton

3.0 star property
Hotel in Luton with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
Breakfast area
Breakfast area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The price is AED 224
AED 269 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout drapes

Express Single Room

Highlights

Heating
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

Highlights

Heating
Smart TV
Fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

Sadie Best Western Hotel Luton

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (191)
The price is AED 249
AED 299 total
includes taxes & fees
9 Jan - 10 January 2025
Sadie Best Western Hotel Luton

About the neighborhood

Map
The Mall, Library Road, Luton, England, LU1 2TR

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • University of Bedfordshire - 8 min walk - 0.7 km
  • Grosvenor Casinos - 9 min walk - 0.8 km
  • Luton Town Football Club - 15 min walk - 1.3 km
  • Stockwood Discovery Centre - 5 min drive - 3.4 km

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The White House - ‬2 min walk
  • ‪German Doner Kebab - ‬4 min walk
  • ‪Chopstix Noodle Bar - ‬4 min walk

About this property

Thistle Express London Luton

Hotel in the city center
Thistle Express London Luton provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • Self parking (surcharge), smoke-free premises, and luggage storage
  • A front-desk safe, coffee/tea in the lobby, and multilingual staff
  • A 24-hour front desk and an elevator
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All 152 rooms include comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10.00 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Coffee/tea in common area(s)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Frequently asked questions

Is Thistle Express London Luton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Thistle Express London Luton?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Thistle Express London Luton?

Check-in start time: 3 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Thistle Express London Luton?

Check-out is at 11 AM.

Where is Thistle Express London Luton located?

Located in the heart of Luton, this hotel is within a 10-minute walk of Luton Mall, University of Bedfordshire, and Grosvenor Casinos. Stockwood Discovery Centre and Woodside Animal Farm are also within 3 mi (5 km). Luton Station is 5 minutes by foot and Luton Airport Pkwy Station is 26 minutes.

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1008 reviews" "
Rating 8 - Good. 312 out of 1008 reviews" "
Rating 6 - Okay. 164 out of 1008 reviews" "
Rating 4 - Poor. 68 out of 1008 reviews" "
Rating 2 - Terrible. 83 out of 1008 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fadhil

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2024

6/10 Okay

Sajid

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
In the middle of the City. Parking very limited And no provisions for Disabled pple.
Stayed 1 night in Dec 2024

2/10 Terrible

Megan

Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Luke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jules

Stayed 2 nights in Nov 2024

8/10 Good

Henry

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 4 nights in Nov 2024

6/10 Okay

Saj

Traveled with family
Customer service is great and staff are extremely friendly and helpful
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey

Stayed 1 night in Nov 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Noisy, smelly, cold vent on all night, despite -4 that day. Reception did not answer phone when called to ask to turn off cold air. I now have a chest infection.Car damaged in car park.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in great position in downtown Luton - handy for travel links to rail and bus station. Unfortunately for a hotel that many use to travel to airport there was no hot water in the early morning (4am) when many people were leaving for flights. And it took nearly two hours and several,reminderd to deliver the safety mat so it was possible to take a shower.
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

mr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient for central Luton, a short walk from the central station. Room is OK, but was cold when I arrived. Warmed up when I put the radiator on. The room has an ironing board and iron, but only one pillow and no extra blanket.
Stayed 1 night in Nov 2024

6/10 Okay

Emma

Stayed 1 night in Oct 2024

4/10 Poor

Maulikbharthi

Traveled with family
Disliked: Staff & service, property conditions & facilities
Cramped room, there was baby cot in the room which we didn't request. There was not even space to move around in the room. Parking was 10 pounds extra. There was good breakfast though.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Traveled with group
Disliked: Staff & service
The room was clean and comfortable though bathroom a bit cramped. On returning late in the evening there were a couple of "ladies" hanging around the entrance obviously touting for business. The breakfast area is not very inviting and the hot food was just warm. Also there was no milk for the coffee machine and no cups available anyway.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great nights sleep, very comfy bed. Lovely staff and adequate breakfast for the price. Just the area that lets it down. Not very easy to find your way in, and the streets are poorly lit, meaning it doesn’t feel very safe at night or when it’s darker.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Liked: Staff & service, amenities, property conditions & facilities
This was an EXCELLENT stay at unbelievable value. The hotel markets itself as a budget option so I was not expecting perfection but it has certainly got to be one of the best budget stays I've ever had. My room was enormous with a comfortable king-size bed. Free tea/coffee/hot choc, very helpful and reaposive staff, great shower, massive TV, and great location for my onward journey. I have no complaints really other than I checked in late at night which in that area can be a bit daunting but that's also beyond the hotel's control. I'd absolutely come back if I travel via Luton Airport again. Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Craig

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Staff very unhelpful, breakfasts were cold. Would not recommend
Stayed 4 nights in Nov 2024

8/10 Good

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my cosy room and the hotel was really nice, but there was fighting and antisocial behaviour outside most of the night which disturbed my sleep and I didn’t leave my room as felt unsafe outside. Only downside in the room was the pillow, only one thin pillow given and no spare. Lovely products in the bathroom
Stayed 1 night in Nov 2024

8/10 Good

Aiden

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 503 was a decent room but bathroom very small and very unpleasant odour of sewage/drains throughout the stay. We came back to the hotel on foot around midnight and it was obvious that some women outside the main hotel entrance were openly making themselves "available for hire". A bit disturbing and unsettling. The noise outside throughout the night made sleep difficult with groups of males and females congregating in the main public car park and screaming and shouting aggressively. I appreciate the hotel are not responsible for external disturbances but it is relevant to my review. The included buffet breakfast was very underwhelming. Limited range of very cold and unappetising English "hot" breakfast was available and very little bread other than budget sliced white or brown. No milk or cups available at the coffee stations which didn't matter anyway as no hot drinks available other than expresso. We had recently stayed at Thistle Heathrow which was much better all round. You should do much better Thistle Luton.
Stayed 1 night in Nov 2024