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"Service was great! "

" Just got back from Playa Mujeres (April 2025) and honestly—what an amazing experience! Everything was top-notch: the food, the rooms, the views… all just perfect. What really made it special though was the warm and personal service, especially from Andrea, the chief concierge. She went above and beyond to make our stay unforgettable. Highly recommend this place if you’re looking for the best of everything with a warm, welcoming vibe. "

"The staff and property were wonderful! It was nice to not be constantly approached for promotions etc. lots of entertainment, food accommodations, and a good overall atmosphere. The only complaints, are the Asian restaurant and the Italian restaurants could use some improvement, but everything else was top notch! 10/10 "

"It was an awesome experience!!!"

"We loved this property, all staff, our room and location, room 107, the food and options, the pool, the beach. The beach area is small but it seemed most people spent their time at the pool. It was nice to be away from the busy Playa Norte area. This is not a party hotel. They play music in the common areas but it doesn’t start until late morning and it’s done by 11:00 pm. They have masseuse on property and they are amazing. "

"This property is a perfect spot to bring the whole family "

"Very clean. Nice facility wonderful staff"

"Great stay! Excellent service "

"This is a beautiful resort with amazing food and drink choices! The staff is very nice "