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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Luxury property on the beach, with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
View from room
Free minibar, in-room safe, desk, laptop workspace
Property grounds
Miscellaneous

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All inclusive
  • Pet friendly
  • Room service
The price is AED 1,758
AED 2,141 total
includes taxes & fees
6 Jan - 7 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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Building design

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Pool
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All inclusive
Spa
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The price is AED 1,508
AED 1,508 total
includes taxes & fees
23 Dec - 24 Dec
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About the neighborhood

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.2 km
  • Mujeres Beach - 18 min walk - 1.5 km
  • Playa Mujeres Golf Club - 7 min drive - 4.1 km
  • Ultramar Ferry Puerto Juárez - 9 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury family-friendly property refurbished in 2024 and located near Ultramar Ferry Puerto Juárez
At SLS Playa Mujeres – ALL Inclusive Collection, you can look forward to an adjacent golf course, a marina, and a nightclub. This property is a great place to bask in the sun with a private beach, free beach cabanas, and 3 beach bars. Treat yourself to a body treatment, reflexology, or a sports massage at Ciel Spa, the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. The 24-hour gym offers yoga classes and fitness classes; other things to do include surfing/body boarding, beach volleyball, and snorkeling. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with concerts and live shows and a terrace.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide
  • Free self parking
  • Free bicycle rentals, a beach club on site, and 7 meeting rooms
  • Massage treatment rooms, coffee/tea in the lobby, and evening entertainment
Room features
All 498 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars.
More amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • 42-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, children's slippers, and coffee/tea makers

All inclusive details

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants and 3 coffee shops
  • 3 beach bars and 5 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Fitness classes
  • Air hockey
  • Arcade/game room
  • Beach club (surcharge)
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboards on site
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Nightclub
  • Paddleboards on site
  • Snorkeling
  • Surfing/body boarding
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Conference center (8719 square feet of space)
  • Coworking space
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina onsite
  • Outdoor entertainment area
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Games
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 4000.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 42 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per person, per night
  • Management fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 4000.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

Does SLS Playa Mujeres – ALL Inclusive Collection have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is SLS Playa Mujeres – ALL Inclusive Collection pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 42 lbs per pet. There's a fee of USD 4000.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at SLS Playa Mujeres – ALL Inclusive Collection?

Self parking is free at this property.

What time is check-in at SLS Playa Mujeres – ALL Inclusive Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SLS Playa Mujeres – ALL Inclusive Collection?

Check-out is at noon.

Are there all-inclusive benefits at SLS Playa Mujeres – ALL Inclusive Collection?

Some rate plans available at this property are all-inclusive.

Where is SLS Playa Mujeres – ALL Inclusive Collection located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and Playa Mujeres Golf Club are also within 3 mi (5 km).

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 44 reviews" "
Rating 8 - Good. 8 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chevanny Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best all inclusive Resort I’ve been and I absolutely recommend 10/10
Stayed 5 nights in Dec 2024

10/10 Excellent

Cherilynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little unorganized with the check-in, and only 3 dining restaurants open but other than that great spot! Really great service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I had a fantastic vacation at SLS Playa Mujeres!  The property is so beautiful, with everything you need right in the grounds. Coffee & pastry shop, smoothie & juice bar, gyms, pools, hot tubs, spa, excellent restaurants, beach access, water activities and more! This place is such a gem!  Rooms are beautiful, with great bathrooms & comfortable beds/bedding. It’s super family friendly, with a great area for the kids to play, and a family pool away from the adult only pool. The staff are so friendly & professional. We felt super safe & really enjoyed our stay. They recently opened so they’re still figuring some things out (like the concierge service was not as responsive as we expected, maybe they have too many people they’re taking care of?), but we didn’t mind, especially because of the warmth of the staff, everyone was so helpful. Some of the things that made our stay amazing: The cacao ceremony. We loved getting our cappuccinos from Lucio every morning, and our protein smoothies & juices from Leticia at the smoothie bar.  And Pedro & Ariel were so amazing, truly dedicated to excellent service every time we saw them at the restaurants.  Honestly everyone we spoke to/got help from were kind & professional. We will definitely be back & hope to bring our whole family when we do.
Stayed 1 night in Dec 2024

10/10 Excellent

Andre Lanza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 8 nights and in few words: AMAZING. We've visited another resort (Secrets) so we have something to compare to. Food is Amazing, really made fresh, to order and with attention to details - chef quality food. I could write many words of everything we ate and that was delicious. Honestly, there only maybe 1-2 things that were not that good but the culinary experience was amazing and much better than the other resort (still good). Amenities are new, well kept, and with nice decor (excentric). Hotel is VERY clean and they have a lot of staff keeping it clean all time. It is amazing how well they keep the maintenance and cleaning up to date. The staff is super helpful and friendly. The check in process was easy, 5 min a guided 10 minutes tour to our room. We really liked not having someone trying to sell us a vacation package and wasting 1 day of our trip like we had on the other resort, and check out was also 5 min, very convenient. Swimming pools are great, beautiful and including all the area surrounding it. They have their own private beach which is very calm and beautiful (I'll be honest, the Zona Hoteleira ocean view/colors are more beautiful but the exclusivity of the private beach is amazing. They have their own kayaks, etc to use as courtesy. We did use their gym, 2 swimming pools, all restaurants ands bars and we did not use the SPA. To improve: it is a new hotel, staff will learn more soon, and water needs better filtering (bath/hydro tub).
Stayed 8 nights in Dec 2024

8/10 Good

Ravina Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Harpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and service is excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and beautiful hotel
Stayed 7 nights in Dec 2024

8/10 Good

ZI CHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Sumeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at the SLS. Unfortunately the other restaurants weren't opened during our stay (opened Dec. 19) however the others were really good. I also loved that they had a protein and smoothie bar, perfect for post workout. The staff was so polite and attentive. Rooms were kept cleaning throughout the day. I would definitely recommend to family and friends.
Stayed 4 nights in Dec 2024

10/10 Excellent

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!! Staff was great and their food is phenomenal !!
Stayed 3 nights in Dec 2024

8/10 Good

Ingeborg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing and worked really hard to make you feel happy and keep everywhere clean and tidy . However because hotel is too new and not enough people so there is no lunch or dinner buffet. There is only 3 restaurants open at night time and night life is basically non-existance at this moment.
Stayed 14 nights in Dec 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this Resort, and I must say, it was an unforgettable experience! From the moment I arrived, I felt welcome and pampered. The check-in and check-out process was seamless and efficient. The staff were friendly, courteous, and made sure I had everything I needed.
Stayed 4 nights in Dec 2024

6/10 Okay

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 4 nights in Nov 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a solo trip mommy & me trip it was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owesome resort will recommended to friends and family. Loved very kind and and helpful staff everything about this resort its nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not left the resort , so I can not comment on the area , but the resort has its own private beach that maintains by the resort and was clean .
Stayed 6 nights in Dec 2024

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOP
Stayed 5 nights in Dec 2024

10/10 Excellent

troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all i like to thank the staff they were above and beyond with service. Shout out to the manager at the steakhose who treated me like a king. Front desk is amazing checkin was fast i would recommend this hotel and i will be returning to this property. Also Eric the food service guy made me feel like i had a butler he was above and beyond service.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very beautiful and due to it still being a soft opening it was not very crowded. Everything is brand new and food was better than anticipated. Would definitely return!
Stayed 4 nights in Nov 2024

8/10 Good

Lena, Bethesda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not yet completely functional. Only 3 restaurants were open, no buffet opened during our 6 nights stay, which was a big problem for traveling with kids. They have a good kids pool with slides and good playground in the kids club. It would be nice if the whether was warmer, We got upgrade to oceanfront room which was very nice! However, the room size is smaller than other Cancun resorts we stayed before. Our room didn’t have ‘living room area’ at all. The food was average with exception of few dishes in all three restaurants. Room service was pretty good. Drinks in the bars were good too. The beach is short, not for beach walkers like I am. In a cold whether there is very little we could do there, so we probably not return, mostly because of a room size and beach size. However, I understand that this resort could be a very good choice when begins to run at full speed.
Stayed 6 nights in Dec 2024

6/10 Okay

Jesse

Traveled with partner
Liked: Cleanliness
Caracola was great for dinner, but really didn’t know how to do breakfast. Unfortunately that is where breakfast was served all mornings. We were rarely given what was on the menu. The cooks don’t follow the menu. It was windy so we couldn’t enjoy the water activities. There was limited activities outside of that. It made it more disappointing that the pool and hot tubs closed soooo early (7pm). The hot tubs were also cold for hot tubs. Very room temperature. We were not well informed about how to reserve activities like exercise classes. The butler system would work, but the butlers aren’t always responsive and it’s not completely clear who is working or not. Then the website also wasn’t working well so you could not just reserve things for yourself. This made reserving activities very difficult and all the things we did want to do, were booked. Even for dinner the website said reservations were full, but we were 2 of maybe 30 people in the whole resort and there was no way reservations were full. No atm on the property, made further preparation for daily activities more difficult. We also had yellow water in our jacuzzi. My guess is it was from rusty pipes, but it was weird. Small beach. Only limited boundaries for kayaks and paddle boards. Could have probably given 2 stars, but it is very new so it has a lot of potential to take reviews like these and get much better!
Stayed 3 nights in Dec 2024

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was great overall. The food was the highlight for sure, some of the best resort food we’ve had. Ivan and Mario at the Monkey bar were fantastic bartenders.
Stayed 7 nights in Nov 2024

10/10 Excellent

Zijad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad to have upgraded to Elite and had the pleasure of getting help from the collective butlers that’s Rodrigo, Andrea, and Mauricio! The only regret I had was not being able to buy merch to remember our wonderful time there as the SLS Playa Mujeres ornaments were not for sale! It would’ve been such a nice addition to our tree.
Stayed 3 nights in Nov 2024